The most-reported Trax run is 3GNCJKSB3LL (2020 builds) with 10 complaints, 5× the typical run. Engine problems make up 25% of reports; 2019 is the worst model year at 2.3 complaints per run; NHTSA lists 11 recall campaigns for Trax model years 2013–2025.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Chevrolet Trax has 476 of them on record. The five runs at the top of this table hold 5% of every Trax complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| 3GNCJKSB3LL•••••• | 2020 | — | 1 | |
| KL77LHE24RC•••••• | 2024 | — | 1 | |
| KL77LHE29RC•••••• | 2024 | — | 1 | |
| 3GNCJKSB2KL•••••• | 2019 | — | — | |
| 3GNCJKSBXKL•••••• | 2019 | 1 | — | |
| KL77LFE25RC•••••• | 2024 | 1 | — | |
| KL77LGE27RC•••••• | 2024 | — | — | |
| 3GNCJNSB8LL•••••• | 2020 | — | — | |
| KL7CJLSB6LB•••••• | 2020 | — | 1 | |
| KL7CJLSB8FB•••••• | 2015 | — | — | |
| 3GNCJLSBXKL•••••• | 2019 | — | — | |
| KL7CJLSB0FB•••••• | 2015 | 2 | — |
Each of the other 464 Trax runs has 6 complaints or fewer. ForCar has checked 161 Trax VINs so far, most often 2026, 2020, 2025 builds; 5 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Chevrolet Trax the gap between build years is 1.6×: a 2019 car draws 2.3 complaints per run, a 2021 one 1.4.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2026 | 12 | 10 | 2 | |
| 2025 | 88 | 42 | 11 | |
| 2024 | 174 | 53 | 9 | |
| 2022 | 9 | 6 | 1 | |
| 2021 | 24 | 17 | 5 | |
| 2020 | 97 | 47 | 5 | |
| 2019 | 128 | 55 | 8 | |
| 2018 | 99 | 62 | 2 | |
| 2017 | 112 | 64 | 10 | |
| 2016 | 111 | 66 | 6 | |
| 2015 | 88 | 54 | 11 |
Heaviest year here is 2024 at 3.3 complaints per run; lightest is 2026 at 1.2. The 2026 line is still collecting reports, so it reads low.
What to inspect on this car
One system accounts for 25% of everything Chevrolet Trax owners report: Engine, 276 of 942 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Engine | 5 | 17 | |
| Electrical System | 6 | 6 | |
| Unknown Or Other | 4 | 6 | |
| Power Train | 2 | 3 | |
| Suspension | 8 | — | |
| Service Brakes | 13 | — | |
| Steering | 5 | — | |
| Air Bags | 37 | 1 |
Recalls to check against your VIN
NHTSA has 11 recall campaigns on the Chevrolet Trax; the 6 below cover build years 2013 to 2019. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 19V652000 | Suspension:front:control Arm:lower Ball Joint | 2015–2018 |
| 16V651000 | Air Bags:frontal | 2014–2017 |
| 16V257000 | Equipment:electrical:radio/tape Deck/cd Etc. | 2013–2016 |
| 19V312000 | Suspension:front:control Arm:lower Ball Joint | 2017–2019 |
| 16V422000 | Electrical System:software | 2015–2016 |
| 17V437000 | Air Bags:frontal | 2015–2016 |
19V652000 was opened in 2019 on cars built from 2015: 4 years on the road before the recall.
The Trax against its rivals
The Trax draws 2 complaints per production run; the Toyota RAV4 2.3, the Honda CR-V 3.7 and the Mazda CX-5 2.7. That is the lowest rate of the 4.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Chevrolet Trax | 942 | 476 | 7.4% | |
| Toyota RAV4 | 8,453 | 3,661 | 8.5% | |
| Honda CR-V | 14,848 | 4,017 | 5.1% | |
| Mazda CX-5 | 2,107 | 772 | 5% |
How serious were they
Of the 942 reports on the Chevrolet Trax, 7.4% involved a crash against 5.8% across all vehicles, above the norm.
| Outcome | Chevrolet Trax | All vehicles |
|---|---|---|
| Complaints filed | 942 | 1,115,966 |
| Involved a crash | 70 (7.4%) | 64,194 (5.8%) |
| Involved a fire | 25 (2.7%) | 26,974 (2.4%) |
| Injuries reported | 64 | 58,013 |
| Deaths reported | 1 | 2,728 |
You know what it is. Find out what it's worth.
- Exact value for this VIN, adjusted for mileage
- The original window sticker and factory options
- Full research report as a PDF you can hand to a mechanic
- Decode a whole list of VINs at once
- No ads, no tracking — and much more
How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Chevrolet Trax share of that is 942 complaints over 476 runs, 0.08% of everything on record.
Frequently asked questions
How do I check a Chevrolet Trax VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 942 NHTSA complaints from 476 Trax runs and 11 recall campaigns. No account, no card.
Which Trax production run has the most complaints?
3GNCJKSB3LL, a 2020 build, with 10 complaints. The typical Trax run has 2.
Which Trax years have the most complaints?
Per production run, 2024 is heaviest at 3.3 complaints per run and 2026 lightest at 1.2.
Does the Trax get more complaints than the Toyota RAV4?
No: 2 complaints per production run for the Trax against 2.3 for the Toyota RAV4.
How many Trax complaints involve a crash?
7.4% of 942 reports, against 5.8% across all vehicles; 25 involved a fire.
Mark ForCar as a preferred source and our data shows up first in your Google results. One click, no account.