Owners have filed 57 complaints on the Infiniti QX30, covering 2017–2019. The system named most often is Air Bags (11 reports). Worst years by volume: 2017, 2018, 2019; cleanest: 2019, 2018, 2017. 5 reports describe a crash. On average the car was 4.3 years old when the problem happened.
What breaks on Infiniti QX30
Grouped by the system owners named — percentages are shares of all 57 QX30 complaints. Open any row for the full reports in owners' own words.
Air Bags 11 Read
I hydroplaned my vehicle while drive between 55-60 mph of interstate 10 in houston, tx on 11/28/2020. I slide across four lanes and front end collided with a concrete barrier. Not one of my airbags deployed. The frame was bent and ripped next to the sensors and I reported this to nissan/infiniti. My insurance crash…
The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane towards the right…
I was in a car accident where the front of my car collided with another car damaging and taking part of the front of my car off and pushing it up bulging at the side mirrors and my airbag did not deploy. After the impact, my dashboard had "SRS Malfunction Service Requested" light to come on. This accident occurred on…
Electrical System 10 Read
The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the…
Purchased the car brand new two months ago. Discovered the left hatch harness cover is crushed. Was told by infiniti regional manager everything electrical is run thorough that harness and every time the hatch is opened and closed the wiring is getting pinched. Already have had the car to the dealership for black…
The contact owns a 2018 infiniti qx30. The contact stated that the instrument panel screen blacked out. The failure occurred every time the engine was started. The failure even affected the back up camera screen. When attempting to reverse, the screen blacked out and then returned to normal. The failure occurred…
Steering 10 Read
The contact owns a 2018 infiniti qx30. The contact stated that at start-up, the contact heard an abnormal popping sound while turning the steering wheel. The contact stated that the air bag warning light illuminated on the instrument panel. Additionally, several features on the steering wheel failed to operate as…
The vehicle, with low mileage and no accidents, has had a few engine-related issues over the last few months. Recently, I went to turn it on, and many components of the car wouldn't work (no parking, power steering, engine issues, seats won't move, etc.). I live in a very dangerous city, and my car not working has…
I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, I have noticed a significant change in my vehicle's performance. Initially, I began hearing a constant clicking sound…
Power Train 6 Read
The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift Gears - Visit…
The contact owns a 2017 Infiniti QX30. The contact stated that an unknown warning light was illuminated. Additionally, while driving at various speeds, the vehicle jerked abnormally. The vehicle steadily moved forward even after releasing the steering wheel and the accelerator pedal. The contact related the failure to…
The contact leases a 2017 infiniti qx30. When attempting to accelerate, reverse, or while stopped at an intersection, the vehicle failed to regain acceleration the "see the driver's manual" message would also appear. The contact took the vehicle to bennett infiniti of allentown (2121 lehigh street, allentown, pa…
Structure 2 Read
Since taking delivery of this vehicle in mid august, the rear passenger door latch and handle do not work. The handle does not go back in when lifted and the door will not latch. Also, the driver's door was "not put together properly," as stated by the dealer (harte infiniti) in the work order. More specifically, the…
Base assy-fuel filler part # 781205da0a and actuator assy-fuel filler lid opener part # 788505dab. Lid was stuck and was unable to open to fuel car. Had to force it open and it broke the latch on the door section and the opener was stuck. Sending it to the dealer to have it fixed, should be under warranty. Vehicle was…
Vehicle Speed Control 2 Read
The contact owns a 2018 Infiniti QX30. The contact stated while driving at various highway speeds, the vehicle suddenly decelerated to 30 MPH. During the failure the check engine warning light illuminated and the message "Inoperative - See Owner’s Manual" was displayed. The vehicle was taken to the local dealer on…
While parking,the car rapidly accelerated with only light pressure on the gas pedal. The car was pulling forward into a parking spot and ended up in the bushes
Service Brakes 2 Read
I have had issues with the vehicle since purchasing it from Carmaxx in June 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when I initially…
I purchased this car on 3/18/2017 and the brake pedal is too close to the accelerator.this is a safety issue since there is not enough room for a person to depress brake with out hitting the accelerator pedal.I have almost gotten in an accident driving the car due to this issue on a city street while turning.I called…
Exterior Lighting 2 Read
When i went to open the panoramic roof shade it ripped and tore. The manufacture acknowledges that there was a different design to fix the issue that came from the factory with a flaw in the design. The sun shade for the panoramic roof has had a different design created from a flaw in the original design. The original…
The contact leased a 2017 infiniti qx30. The contact stated that he noticed condensation inside in the front passenger's side headlamp. The contact also stated that the headlamp assembly warning message appeared on the instrument panel at vehicle start-up. Upon research, the contact discovered that a replacement…
QX30 years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2019 | Air Bags | 2 | — | |
| 2018 | Air Bags | — | — | |
| 2017 | Air Bags | 3 | — |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 35 |
| Average complaints per series | 1.6 |
| Worst single series | 4 complaints |
| Average age at failure | 4.3 years |
A model average of 1.6 hides a worst series at 4. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the QX30?
By complaint volume, 2017, 2018, 2019 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which QX30 years are the cleanest?
2019, 2018, 2017 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Infiniti QX30 have?
57 owner complaints filed with NHTSA, covering 2017–2019. Of those, 5 describe a crash and 0 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.