The most-reported QX30 run is SJKCH5CP0JA (2018 builds) with 4 complaints, 2.5× the typical run. Electrical system problems make up 23% of reports; 2017 is the worst model year at 1.7 complaints per run; NHTSA lists 6 recall campaigns for QX30 model years 2017–2019.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Infiniti QX30 has 37 of them on record. The five runs at the top of this table hold 28% of every QX30 complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| SJKCH5CP0JA•••••• | 2018 | — | — | |
| SJKCH5CP9HA•••••• | 2017 | 1 | — | |
| SJKCH5CPXJA•••••• | 2018 | — | — | |
| SJKCH5CP1HA•••••• | 2017 | — | — | |
| SJKCH5CR6HA•••••• | 2017 | — | — | |
| SJKCH5CP5HA•••••• | 2017 | — | — | |
| SJKCH5CP4JA•••••• | 2018 | — | — | |
| SJKCH5CR1HA•••••• | 2017 | 1 | — | |
| SJKCH5CP3HA•••••• | 2017 | — | — | |
| SJKCH5CRXJA•••••• | 2018 | — | — | |
| SJKCH5CR8HA•••••• | 2017 | — | — | |
| SJKCH5CR7HA•••••• | 2017 | — | — |
Each of the other 25 QX30 runs has 2 complaints or fewer. ForCar has checked 11 QX30 VINs so far, most often 2018, 2017 builds; 3 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Infiniti QX30 the gap between build years is 1.7×: a 2017 car draws 1.7 complaints per run, a 2019 one 1.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2019 | 3 | 3 | 2 | |
| 2018 | 24 | 15 | — | |
| 2017 | 33 | 19 | 3 |
Heaviest year here is 2017 at 1.7 complaints per run; lightest is 2019 at 1.
What to inspect on this car
One system accounts for 23% of everything Infiniti QX30 owners report: Electrical System, 19 of 60 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Electrical System | — | — | |
| Air Bags | 3 | — | |
| Steering | — | — | |
| Unknown Or Other | 1 | — | |
| Power Train | — | — | |
| Service Brakes | — | — | |
| Visibility/wiper | — | — | |
| Engine | — | — |
Recalls to check against your VIN
NHTSA has 6 recall campaigns on the Infiniti QX30; the 6 below cover build years 2017 to 2019. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 19V654000 | Back Over Prevention: Sensing System: Camera | 2018–2019 |
| 17V691000 | Air Bags:frontal | 2017–2018 |
| 18V355000 | Seat Belts:front:anchorage | 2018 |
| 17V143000 | Air Bags:side/window | 2017 |
| 16V939000 | Air Bags:frontal:passenger Side:inflator Module | 2017 |
| 21V419000 | Steering | 2017 |
19V654000 was opened in 2019 on cars built from 2018: 1 year on the road before the recall.
The QX30 against its rivals
The QX30 draws 1.6 complaints per production run; the Mitsubishi Lancer 2.2, the Cadillac ATS 1.3 and the Chevrolet Volt 5.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Infiniti QX30 | 60 | 37 | 8.3% | |
| Mitsubishi Lancer | 744 | 339 | 9.5% | |
| Cadillac ATS | 365 | 275 | 4.9% | |
| Chevrolet Volt | 1,819 | 361 | 2% |
How serious were they
Of the 60 reports on the Infiniti QX30, 8.3% involved a crash against 5.8% across all vehicles, above the norm.
| Outcome | Infiniti QX30 | All vehicles |
|---|---|---|
| Complaints filed | 60 | 1,115,966 |
| Involved a crash | 5 (8.3%) | 64,194 (5.8%) |
| Involved a fire | 0 (0%) | 26,974 (2.4%) |
| Injuries reported | 4 | 58,013 |
| Deaths reported | 0 | 2,728 |
Crash-related reports run 43% above the all-vehicle rate.
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How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Infiniti QX30 share of that is 60 complaints over 37 runs, 0.01% of everything on record.
Frequently asked questions
How do I check a Infiniti QX30 VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 60 NHTSA complaints from 37 QX30 runs and 6 recall campaigns. No account, no card.
Which QX30 production run has the most complaints?
SJKCH5CP0JA, a 2018 build, with 4 complaints. The typical QX30 run has 1.6.
Which QX30 years have the most complaints?
Per production run, 2017 is heaviest at 1.7 complaints per run and 2019 lightest at 1.
Does the QX30 get more complaints than the Mitsubishi Lancer?
No: 1.6 complaints per production run for the QX30 against 2.2 for the Mitsubishi Lancer.
How many QX30 complaints involve a crash?
8.3% of 60 reports, against 5.8% across all vehicles; 0 involved a fire.
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