Owners have filed 569 complaints on the Infiniti QX60, covering 2014–2026. The system named most often is Power Train (180 reports). Worst years by volume: 2014, 2015, 2017; cleanest: 2026, 2025, 2024. 19 reports describe a crash, 5 a fire. On average the car was 4.6 years old when the problem happened.
What breaks on Infiniti QX60
Grouped by the system owners named — percentages are shares of all 569 QX60 complaints. Open any row for the full reports in owners' own words.
Power Train 180 Read
When accelerating the car and turning left or right the car will shake and jerk. Looks like a cbc transmission
On 2/18/2020 I was driving my vehicle in a snowy weather and my brakes failed to stop my vehicle and ended up sliding down the carb and hit a parked vehicle. I have a recall for ABS. My transfer case under the hood was leaking and making a weird loud noice. Went to the dealership right before the accident happened but…
The contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable,…
Electrical System 63 Read
I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning…
My 2023 Infiniti QX60 Autograph model caught fire in the engine in my driveway while parked on Thursday, [XXX] at approximately [XXX] EST. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my driveway since…
I was bckng out of a pkng spot between 2 cars and the back up camera showed lots of space. I made sure the right of my vehicle would not hit parked cars I was clear on the left. I backed up a few inches and heard glass break and tapped the beige brick wall. Until impact the sensors did not light up or beep at all. At…
Air Bags 51 Read
I was involved in a multi-car accident on 11/16/23 wile traveling on the 485 Beltway around Charlotte, NC. It was approximately 6 pm, and completely dark. The traffic was very heavy and traveling at 70 mph ( the speed limit) when a car in front of me was stopped. My 2020 Infinity QX60 did NOT alert me of a potential…
The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat…
I was doing around 60 mph when a guy to my right did an illegal u turn right in front of my car. The front of my car hit the driver side of his car. There was extensive damage to the front end of my car but my air bags did not go off
Engine 48 Read
Vehicles engine died and the vehicle completely stopped in the middle of the highway
I hope this message finds you well. I am writing to formally file a complaint regarding an ongoing issue with my 2025 Infiniti QX60, which is equipped with the VC-Turbo engine. I have noticed an abnormal engine vibration while the vehicle is idling, such as when waiting at traffic lights or during stop-and-go driving.…
Vehicle experiences noticeable vibration or rough idle when in Drive at stop, especially after warm-up. The issue persists despite regular maintenance and oil changes. Multiple owners report similar symptoms in 2022–2025 Infiniti QX60 models. The 2025 QX60 uses a new engine that has already been recalled in other…
Service Brakes 27 Read
On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary fix is to disable…
Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty
The contact owns a 2024 Infiniti QX60. The vehicle was taken to the local dealer for a routine oil change, where it was discovered that the rear brake pads were worn. The request to replace the rear brake pads was declined by the contact, and the vehicle was not repaired. There were no warning lights illuminated. The…
Structure 19 Read
We are reporting two safety-related concerns involving a new 2026 INFINITI QX60 Sport. At delivery, a linear abrasion approximately 42 inches in length was present across the front roof panel and was not disclosed prior to sale. When this condition was raised, the dealership dismissed it by text message without…
I was Driving my 2023 QX60 today down a 55 mile road. No one was in front of me and two cars were very far behind me. I was not by an overpass or a golf course and it was a clear sunny day today. I heard loud pop and then the tinkling of glass going down the backside of my car. I opened the sunroof to see what had…
2022 QX60 equipped with a Panoramic Moonroof. While in Florida 850 miles from home, I was traveling alone at about 35mph when I heard a loud explosion. It sounded like a gun shot at close range. I kept driving but observed my surroundings and there was no traffic, no construction, nothing overhead, no warning lights.…
Vehicle Speed Control 19 Read
The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and knocked her down from the rear and the car…
The contact owns a 2020 Infiniti QX60. The contact stated that while driving at 45 MPH, the accelerator pedal was stuck and he had to depress the accelerator pedal to the floorboard for the pedal to release. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made…
COMPONENT/SYSTEM FAILURE: Timing chain and timing chain tensioner/guide assembly failure. The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine light illumination, and audible rattling noise from the engine compartment. The failed components are…
Steering 13 Read
My car hydroplaned and everything shut off. The brakes and steering wheel locked and the engine shut off. There was nothing I could do to prevent the accident. I was driving under the speed limit and was not engaged in any reckless maneuvering. I felt the car slide in an unnatural direction and when I attempted to…
To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was…
I purchased a new 2023 Infinity QX60 in Nov. Of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to…
QX60 years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2026 | Electrical System,unknown Or Other,engine | — | — | |
| 2025 | Electrical System,unknown Or Other | — | — | |
| 2024 | Air Bags,structure | 1 | — | |
| 2023 | Back Over Prevention,forward Collision Avoidance | — | 1 | |
| 2022 | Electrical System | — | — | |
| 2020 | Air Bags,forward Collision Avoidance | 2 | — | |
| 2019 | Air Bags,engine | 2 | — | |
| 2018 | Air Bags | 1 | — | |
| 2017 | Air Bags | 5 | — | |
| 2016 | Air Bags | 3 | 1 | |
| 2015 | Air Bags | 3 | 1 | |
| 2014 | Air Bags | 2 | 2 |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 213 |
| Average complaints per series | 2.7 |
| Worst single series | 18 complaints |
| Average age at failure | 4.6 years |
A model average of 2.7 hides a worst series at 18. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
- No ads, on every page
- No ads, no tracking — and much more
How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the QX60?
By complaint volume, 2014, 2015, 2017 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which QX60 years are the cleanest?
2026, 2025, 2024 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Infiniti QX60 have?
569 owner complaints filed with NHTSA, covering 2014–2026. Of those, 19 describe a crash and 5 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.