KIA

Kia Problems

38,051 owner complaints across 31 Kia models. Below — what fails first, how often it ends in a crash, and which models draw the most reports.

NHTSA owner complaints · 38,051 reports · 31 models · Updated Aug 5, 2026
Quick answer

Kia owners have filed 38,051 complaints with NHTSA across 31 models. On average the car was 5.26 years old when the problem happened, and 33.3% of reports fall inside the first three years — while the factory warranty was still running.

What breaks on Kia

The systems Kia owners report most, and how often each failure ended in a crash.

FIG.01·Kia — what breaks
SystemComplaintsShare of KiaEnded in a crash
Engine9,00123.7%0.5%
Unknown Or Other2,4496.4%3.3%
Air Bags1,8925%36.6%
Electrical System1,7094.5%1.1%
Structure1,5174%0.9%
Power Train1,3583.6%3.8%
Steering1,3113.4%3.4%
Service Brakes, Hydraulic1,2143.2%4.8%
ROWS 8·SOURCE NHTSA owner complaints

When Kia problems show up

FIG.02·Kia — when problems appear
MeasureValueWhat it means
Average age at failure5.26 yearsHow old the car was when the problem happened
Reported inside 3 years33.3%Share of complaints filed while the factory warranty was likely still running
Complaints describing a crash2,010Of 38,051 total
Complaints describing a fire1,717Of 38,051 total
ROWS 4·SOURCE NHTSA owner complaints

A low average age does not automatically mean a fragile car: a brand with a young fleet on the road will always skew early. Read it next to the share reported inside three years.

Which Kia models draw the most complaints

Volume follows sales, so a bestseller will always top this list. The columns worth reading are age at failure and how many reports ended in a crash.

FIG.03·Kia models by owner complaints
ModelComplaintsShare of KiaAvg age at failureCrashes
SORENTO9,09323.9%5.9 yrs262
OPTIMA6,93018.2%6.3 yrs275
SOUL5,23413.8%5.7 yrs242
SPORTAGE4,07710.7%5.2 yrs261
FORTE2,3816.3%5.6 yrs212
SEDONA2,0785.5%5.7 yrs98
TELLURIDE1,8374.8%2.2 yrs37
SEPHIA1,2683.3%2.2 yrs153
RIO1,0622.8%4.6 yrs128
SPECTRA7181.9%4.8 yrs139
EV65151.4%1.9 yrs20
SELTOS5051.3%2.6 yrs27
K54471.2%2.0 yrs31
CARNIVAL3751%0.9 yrs9
RONDO2520.7%6.3 yrs27
ROWS 15·SOURCE NHTSA owner complaints

Kia complaints by model year

A bad generation shows up here as a block of years, not as a single spike. Recent years look quiet simply because those cars are young and still under warranty.

FIG.04·Kia complaints by model year
Model yearComplaintsCrashesFires
20266212
2025493282
2024751378
2023944659
20221,2716615
20211,1915620
20201,6245442
20191,0546142
20181,0976059
20172,1387196
20163,349116125
20153,220113204
20143,067111197
20133,529111240
20122,93490206
20112,458109111
20104685823
20095323815
20087947942
20077476829
20069397021
20057527419
20047085233
20036263130
20026467937
ROWS 25·SOURCE NHTSA owner complaints

What Kia owners report

Grouped by the system owners named. Open any row for the full reports, in their own words — one per model so the same fault does not repeat.

Engine 24% 9,001 Read
2022 Kia SOUL · crash · fire

My [XXX] daughter was a passenger in a vehicle involved in a crash in which the vehicle struck a tree and a fire was present. She was unable to exit the vehicle and did not receive medical attention in time. Public records indicate the vehicle had an open federal safety recall at the time, listed as incomplete. I am submitting this information for awareness and review. I am not making any conclusions regarding causation. However, I believe it is important that incidents involving vehicle fires and open recalls are documented and evaluated to help protect other families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2013 Kia OPTIMA · crash · fire

A recall was issued to me by kia in 2017 when we had the vehicle's engine totally replaced. On may 16, 2019 my son was driving when passerby's were honking and flashing their lights at him. He noticed that the engine was on fire, when he lost steering, and breaks. He jumped out of the car while moving and then the car exploded, a total of 3 separate times before fire and emergency personnel arrived on scene. Fire report and investigation underway

2015 Kia SORENTO · crash · fire

As soon as I pulled it off the lot within a few months I had some stalling where it would only go 30 mph I was pushing down on the gas full blown and then all of a sudden it would jerk and then it would go again I took it to the dealership the first time in 2016 and I told him that and they said they couldn't help me there was nothing wrong with it so I said okay second time and did it I took it back there and said there's something wrong do some testing they did some testing nothing. I was doing 70 mph and it jerked on me it slowed all the way down to 30mph by it self a semi I just passed I ended up hitting the milepost marker went through four lanes of traffic that semi almost hit me and killed me $10,000 worth of damage to my car I told guys need to figure this out. Kia they said nothing was wrong with it I got the body damage fixed I had full coverage. I went in again and told them there's something wrong with this vehicle they said it was fine so then I drove it for about a year it kept stalling but then it caught on fire smoke started coming out of the engine compartment as I was driving and my gauges went crazy went all the way to hot so I pulled over . I jumped out another person pulled over that was coming the opposite way and yelled get away from the car just in case it blow up it was white smoke at first and then it started turning into black smoke it was burning something had to sit there for hours we called Kia told him to come get it engine had caught on fire

Unknown Or Other 6% 2,449 Read
2025 Kia TELLURIDE · crash · fire

I was driving down the highway at approximately 70 mph, and a deer ran into the front driver's side corner of the car. The airbag fortunately didn’t deploy, but the hood flew up and covered the windshield, blocking my ability to see. I was somehow able to pull the vehicle over without being able to see. Within 30 seconds of pulling over—and while I was still in the driver's seat—I noticed flames coming out of the engine compartment. I screamed to my son to get out of the car, and within minutes the car was completely engulfed in flames. The car burned to the ground and is a total loss. I have no idea how this could have possibly happened. This shouldn't have happened from a deer. The vehicle was only 7 months old, was up to date on all required maintenance and recalls, and had approximately 11,000 miles on it. It was in perfect condition. We were able to escape, but for a moment I thought we might not be able to. We're lucky to be alive. I reported the issue to my insurance company and the manufacturer and have received no information on causation. A link to the video of the car burning is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2016 Kia FORTE · crash · fire

The vehicle was in motion on highway route 50 when smoke entered the vehicle from the AC vents. I tried to press the brakes but they failed. Then the car caught on fire from the front and back, the brakes continued to fail, I jumped from the vehicle on going 40mph, then the car exploded.*dt*dt*jb*dt*dt*dt*dt*dt*dt*jb*jb*dt*dt*dt*dt*dt consumer contacted the dealer and has obtained a case # [xxx] and paid invoice # [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”

2014 Kia SORENTO · crash · fire

Side impact collision on driver side rear quarter panel; vehicle consumed by fire; all three passengers received burns; serious burns to passenger in rear seat on driver side, and driver

Air Bags 5% 1,892 Read
2006 Kia SORENTO · crash · fire

The contact owned a 2006 Kia Sorento. The contact stated that while driving at 15 - 20 mph, the steering wheel seized and the brakes failed when depressed which caused the vehicle to fall over a 25 ft. Cliff and flip 3 times after hitting the ground. All of the air bags failed to deploy. The contact saw that there was smoke coming from under the hood and exited the vehicle. The contact was taken to the hospital by a family member and the vehicle was towed to a tow yard. No police report was filed. The dealer and manufacturer were not made aware of the failure. The failure mileage was 162,000

2010 Kia SOUL · crash · fire

"takata recall" the airbag did not deploy when the car was hit traveling south bound. A vehicle pulled out in front and could not avoid hitting the vehicle. Traveling on a straight way on city street. Insurance have totaled the vehicle

2009 Kia SPECTRA · crash · fire

The contact owns a 2009 kia spectra. The contact stated while driving 25 mph he was involved in a head on collision and the air bags did not deploy. There was a strong burning odor coming from the air bags. The vehicle was destroyed. Both the manufacture and the dealer have not been notified. The approximate failure mileage was 71,000 miles

Electrical System 4% 1,709 Read
2011 Kia OPTIMA · fire

The contact owns a 2011 Kia Optima. The contact stated that while the vehicle was parked in a parking lot, he noticed the vehicle started smoking heavily from under the hood, and shortly thereafter, the vehicle fully ignited into flames. The vehicle was occupied during the fire. The contact stated that he noticed smoke emerging from the driver-side section of the hood. Furthermore, the contact noted that the power door locks failed to unlock automatically, requiring him to manually unlock the door to exit the vehicle safely. The color of the smoke started off light and quickly turned black. The contact stated he noticed a burning electrical odor during the fire. The fire started at underneath the hood, and stayed in the engine bay. No property damage. The location of the fire was the engine compartment. The fire was extinguished by the local fire dept by water. A Fire Department report was not filed. No police report was filed. The vehicle was totaled. No injuries occurred. The vehicle was towed to a independent auto shop. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage on the odometer was 219,000, but the vehicle had a previous engine replacement

2017 Kia SOUL · fire

After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses

2013 Kia RIO · fire

Was sleeping and heard a pop looked and there was a fire under the hood tried to extinguish it got it outside on the road, and it burned to the ground basically

Structure 4% 1,517 Read
2025 Kia K5 · crash

The car material itself is very cheap meaning it poor quality, very flimsy, I hit a curb and the grill and cover just broke so easily even though it was now a serious hit but very small and slight to the point where you can’t feel it. Now it’s just hanging off and shaking badly because of the poor material, it isn’t stuff enough to keep in place

2015 Kia SORENTO · crash

The paint on my 2015 kia sorento (snow white pearl) is peeling off large sheets, exposing the metal underneath. This is a know issue affecting many kia and hyndai vehicles. I am concered it will lead to rust, safety issues, and reduce visibility. A piece laded on my windshield blocking my view. Kia has denied repair and has a case pending more research. Case number is 25399760. This is cleary a manfacturer defect happening to this color only. It is peeling on the hood and doors and back side. I am the original owner

2023 Kia FORTE · crash

I walked out to my car and I noticed there were scratches and dents that weren’t there that morning. I park in a carport in my apartment, and the only vehicle that could’ve possibly hit mine would be the GMC Yukon who parks in the carport next to me. Their car is completely wrecked on the back, so although there are scratches that match the damage to my car, they could easily say they didn’t do it. However, their back drivers side window is replaced with black tape, and their passenger side mirror is blown off as well. These 2 damages blocked their vision of my vehicle, which explains why they are responsible for the damages. The tags on their vehicle have been expired for 2 years as well

Power Train 4% 1,358 Read
2024 Kia NIRO · crash

The contact owns a 2024 Hyundai Niro Hybrid. The contact stated that while at a stop light the warning message "transmission overheating" had displayed and the vehicle did not drive forward. The contact attempted to push the vehicle offer the road when suddenly the vehicle accelerated forward and drove on the opposite side of the over a curb and drove into oncoming traffic and crashed head on into a second vehicle. The vehicle the drover over a curb and down an embankment and crashed. The failure mileage was 140,000

2023 Kia SORENTO · crash

The contact owns a 2023 Kia Sorento. The contact stated that while the vehicle was parked, the gear shifter was shifted into drive, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward. No warning lights were illuminated. The contact stated that the failure had occurred more than five times within a month. The failure occurred after a previous repair was performed by the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that previously, while the vehicle was parked on a hill, the gear shifter was shifted into reverse, and the vehicle rolled forward and crashed into a curb. The vehicle was taken to the dealer and was repaired. The contact was informed that the failures were not failures but instead the normal function of the vehicle. The contact submitted a Lemon Law claim and was advised to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,700

2022 Kia TELLURIDE · crash

The contact owns a 2022 Kia Telluride. The contact stated that after his wife had parked the vehicle and left the front driver's side door opened while there were two passengers in the rear seats. The contact stated that his wife unloaded the vehicle and walked towards the front door. The contact's mother-in-law and daughter who were in the residence noticed that the vehicle was rolling back and alerted the contact's wife, who turned around and ran after the vehicle. The vehicle crashed into the rear passenger's side of another parked unoccupied vehicle. The vehicle continued to roll back until it crashed into a palm tree. The contact stated that none of the passengers occupying the rear seats sustained injuries. The vehicle was driven back to the driveway. The contact stated that the front driver's side door which was opened at the time of the incident, became bent and damaged. Additionally, the rear of the vehicle was damaged. The contact stated that the incident was recorded by his front door camera. No police report was filed. The vehicle was then towed to an autobody repair shop to be repaired. The contact stated that the recall of NHTSA Campaign Number: 24V214000(Power Train) was previously completed on the vehicle; however, the recall remedy failed to fix the failure. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The contact sent a re

Steering 3% 1,311 Read
2016 Kia SPORTAGE · crash · fire

The contact owned a 2016 kia sportage. While the contact's son was making a right turn at 5 mph, he lost control of the vehicle. The steering seized, which caused the vehicle to crash into a tree and burst into flames. It was unknown if the air bags deployed. The contact's son suffered a concussion and sought medical attention. A police report was filed. The fire department extinguished the fire. The vehicle was deemed totaled by the contact's insurance company. The dealer and manufacturer were not contacted. The failure mileage and VIN were unknown. *tt

2026 Kia CARNIVAL · crash

The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of the vehicle crashed into a guard rail and the front bumper detached. No warning lights were illuminated. The air bags had not deployed. A Police report was filed. The contact sustained back, neck, and head pain from the impact in the crash. Medical attention was sought, and the contact was diagnosed with a whiplash. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,272

2021 Kia FORTE · crash

The contact owned a 2021 Kia Forte. The contact stated that while driving at 45 MPH, the steering wheel locked independently, causing the vehicle to veer off the road into a construction site. The contact stated that the air bags did deploy. The contact stated that she sustained noise and neck injuries, including placenta rupture, causing early labor. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000

Service Brakes, Hydraulic 3% 1,214 Read
2013 Kia RIO · fire

The contact called on behalf of her mother, who owned a 2013 Kia Rio. The contact stated that while the contact's mother was approaching a stop sign, the brake pedal was depressed, and the vehicle stalled. The contact's mother noticed smoke coming from under the hood. The contact's mother stated that the brake pedal was depressed, but the vehicle failed to stop. The contact's mother enabled the emergency brake to stop the vehicle. The contact's mother noticed that the entire front windshield was covered with black smoke. In addition, the contact's mother exited the vehicle. The contact's mother stated that upon exiting the vehicle, she noticed fire on the front driver's side door. The fire department arrived and extinguished the fire. The vehicle was consumed in the fire. In addition, the contact stated that some parts of the vehicle were burned into the cement. The remaining parts of the vehicle were towed to a local tow yard. A police report was filed. No injuries were sustained. The contact's mother received a recall notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown

2013 Kia OPTIMA · fire

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the front of the vehicle started excessively smoking and caught fire. No warning lights illuminated. The fire was extinguished by the local fire department, and a fire report was filed. A police report was not filed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure via customer care support since no representative was reached via the phone line. The approximate failure mileage was 179,000

2014 Kia SORENTO · fire

The contact owned a 2014 Kia Sorento. The contact stated that while driving at 10 MPH, smoke emanated from the vehicle's hood. There was no warning light illuminated. The contact coasted to a driveway and attempted to open the hood when the vehicle became engulfed in flames. The vehicle was consumed by the fire. There was no injury sustained. The local Fire Department was contacted and extinguished the fire, and a fire report was filed. The fire report was provided. The vehicle was towed to the tow lot and deemed a total loss. The contact stated that the dealer was not contacted. The contact was provided notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); by the Fire Department. The contact notified the manufacturer about the failure stated in the recall. The contact stated that the manufacturer sent a technician to inspect the vehicle. The failure mileage was approximately 157,000

Unverified owner reports filed with NHTSA. Percentages are shares of all 38,051 Kia complaints.

Kia against the rest

FIG.05·Kia versus other brands
MeasureWhere Kia sitsOut of
By complaint volume#929 brands with 3,000+ complaints
By age at failure (later is better)#1729 brands
Complaints ending in a crash5.3%across all 38,051 reports
ROWS 3·SOURCE NHTSA owner complaints + ForCar

Ranking by volume says more about how many cars a brand sells than about how they hold up. Age at failure is the fairer of the two.

Kia problems by model

24 Kia models have owner complaints on file. Pick one for its worst years, failing systems and what owners actually wrote. Another 7 Kia models have no complaints on record at all.

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How we count

Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.

A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.

Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.

Frequently asked questions

How reliable is Kia?

Owners have filed 38,051 complaints across 31 Kia models. On its own that number reflects how many Kia cars are on the road — compare the average age at failure (5.26 years) instead.

What breaks most often on a Kia?

The most reported system is Engine with 9,001 complaints.

Do Kia problems show up under warranty?

33.3% of Kia complaints describe something that happened in the first three years, while the factory warranty was likely still running.

Which Kia model has the most complaints?

See the model list above — each card shows its complaint count, and the model page breaks it down by year and by system.

Owner complaints from NHTSA, published as filed and unverified. Age at failure computed by ForCar from incident date and model year; production series grouped by the first 11 VIN characters. Last updated Aug 2026. — ForCar Reviewed by , founder of ForCar.