Owners have filed 478 complaints on the Toyota C-HR, covering 2018–2026. The system named most often is Power Train (297 reports). Worst years by volume: 2018, 2019, 2020; cleanest: 2026, 2022, 2021. 16 reports describe a crash. On average the car was 5.2 years old when the problem happened.
What breaks on Toyota C-HR
Grouped by the system owners named — percentages are shares of all 478 C-HR complaints. Open any row for the full reports in owners' own words.
Power Train 297 Read
The contact owns a 2019 toyota c-hr. While the vehicle was parked with the engine running, it reversed out of the driveway independently and crashed into a parked vehicle. There were no injuries and a police report was not filed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing…
The contact owns a 2018 toyota c-hr. While the vehicle was unoccupied and parked, it rolled backwards, crashed into a pole, and then started to roll forward. The contact had to jump into the vehicle to stop it from rolling. There were no injuries and a police report was filed. The contact called galaxy toyota at (732)…
I park my 2018 chr in the street on south side of my driveway on parking with the car on I close the door and walk to my toyota land cruiser I have park about 50 feet away on north side of my driveway went something hit me and was the chr goin in reverse by itselft hit me with the rear end was no time and I get cut…
Electrical System 36 Read
The referenced vehicle is a 2026 Toyota CH-R electric vehicl, purchased new on April 30th, 2026 from an authorized Toyota dealership. On June 24th, 2026. I tried to start the car at around 5:30am that was parked at my home, the car failed to start, after several attempts, the car became totally unresponsive to any…
While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none
The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The…
Engine 19 Read
My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new…
2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s…
Transmission issue with ecvt transmission, car only has 148,000+ miles, toyota repair $11, 000 for repair. This has been an ongoing issue with this model
Service Brakes 13 Read
The contact owned a 2019 toyota c-hr. The contact stated that while driving east bound, saw a vehicle traveling south bound from a stop. The contact's vehicle crashed into the passenger door of the other vehicle, jumped a curb and kept going. The contact stated that the brake assist did not work and even though her…
TO: CarMax Corporate Relations Attn: Jennifer Sheppard, AVP Customer Service Excellence 12800 Tuckahoe Creek Parkway Richmond, VA 23238 [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 RE: Vehicle: 2020 Toyota C-HR 4D Sport…
When hold function is active in vehicle if progressively slowing down when you are nearing a full halt the car makes weird screeching and clanking sound and brings car to a sudden abrupt stop. If you get to a full stop by decelerating pretty quickly this will not happen, but if you decelerate slowly it will happen…
Air Bags 8 Read
The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The…
The incident happened on the 9th of april 2021 at 06:45am on our company's car park, third level. As I was parking the toyota chr, I'm fully aware that I'm just lightly stepping on the gas like what I'm doing when I'm parking the car everytime I go to work when the car suddenly revved up. It happen so fast and within…
I had two mayor accidents, one was from the rear and the other on the left doors from the passenger side. The airbags didn't deployed and I'm concerned. The body shop said he doesn't unsdertand why they didn't deployed
Steering 7 Read
Was turning a corner and my car lost control and messed up the front end
On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that…
My tire blew out on back pass a get side I only have 9500 miles the tires were rotated and balanced at 5000 bought sept 18. The dealership said my tires were not under warranty the manufactprer carries warranty I called them they said yes is warrantied but every car I gray to take it to replace they want to be paid…
Forward Collision Avoidance 5 Read
The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No…
The camera that controls Adaptive Cruise Control, Forward Collision Warning, and Automatic Emergency Braking shuts off during high-temperature weather. This was brought up to the dealer, and they dismissed it as normal. This occurs randomly and during the adaptive cruise control use. The car will beep, show the system…
The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The…
Visibility/wiper 5 Read
While sitting stationary in the driveway, 4500 miles on the vehicle one morning I noticed a large crack had appeared across the windshield, the crack originated at the top edge of the windshield approximately 52 cm from right side and 61.5 cm from left side, traveling downward approximately 12 cm before entering a…
Got into my car and closed the door and the windshield cracked, there is no impact point from a rock, it just cracked right before my eyes, it's a crack about 20 inches long, after researching this, I've found thousands of people having the same problem, I've also seen several class action lawsuits filed and won,…
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield. How was your safety or the safety of others put at risk? Cracked windshield. Has the problem been reproduced or confirmed by a dealer or independent service center? Toyota and Dealer deny responsibility. Has…
C-HR years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2026 | Electrical System | — | — | |
| 2022 | Power Train | — | — | |
| 2021 | Air Bags,seat Belts,service Brakes | 3 | — | |
| 2020 | Electrical System,engine | 1 | — | |
| 2019 | Air Bags | 3 | — | |
| 2018 | Air Bags | 9 | — |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 77 |
| Average complaints per series | 6.2 |
| Worst single series | 32 complaints |
| Average age at failure | 5.2 years |
A model average of 6.2 hides a worst series at 32. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the C-HR?
By complaint volume, 2018, 2019, 2020 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which C-HR years are the cleanest?
2026, 2022, 2021 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Toyota C-HR have?
478 owner complaints filed with NHTSA, covering 2018–2026. Of those, 16 describe a crash and 0 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.