Toyota owners have filed 87,205 complaints with NHTSA across 56 models. On average the car was 5.73 years old when the problem happened, and 38.7% of reports fall inside the first three years — while the factory warranty was still running.
What breaks on Toyota
The systems Toyota owners report most, and how often each failure ended in a crash.
| System | Complaints | Share of Toyota | Ended in a crash |
|---|---|---|---|
| Air Bags | 10.1% | 25.7% | |
| Structure | 9.3% | 1% | |
| Vehicle Speed Control | 6% | 36.6% | |
| Power Train | 5.7% | 4.3% | |
| Unknown Or Other | 5.1% | 3.6% | |
| Service Brakes | 4.2% | 8.6% | |
| Exterior Lighting | 4.1% | 0.7% | |
| Steering | 3.9% | 5.4% |
When Toyota problems show up
| Measure | Value | What it means |
|---|---|---|
| Average age at failure | 5.73 years | How old the car was when the problem happened |
| Reported inside 3 years | 38.7% | Share of complaints filed while the factory warranty was likely still running |
| Complaints describing a crash | 8,732 | Of 87,205 total |
| Complaints describing a fire | 1,209 | Of 87,205 total |
A low average age does not automatically mean a fragile car: a brand with a young fleet on the road will always skew early. Read it next to the share reported inside three years.
Which Toyota models draw the most complaints
Volume follows sales, so a bestseller will always top this list. The columns worth reading are age at failure and how many reports ended in a crash.
| Model | Complaints | Share of Toyota | Avg age at failure | Crashes |
|---|---|---|---|---|
| CAMRY | 17% | 4.9 yrs | 2,330 | |
| PRIUS | 12.3% | 5.1 yrs | 851 | |
| COROLLA | 11.5% | 5.3 yrs | 1,535 | |
| RAV4 | 9.5% | 4.8 yrs | 705 | |
| TACOMA | 8.2% | 6.6 yrs | 575 | |
| SIENNA | 8.1% | 5.5 yrs | 351 | |
| TUNDRA | 6.8% | 6.6 yrs | 273 | |
| HIGHLANDER | 5.7% | 4.6 yrs | 418 | |
| 4RUNNER | 4.9% | 10.4 yrs | 243 | |
| AVALON | 3.3% | 5.4 yrs | 426 | |
| SEQUOIA | 3% | 8.6 yrs | 90 | |
| CAMRY HYBRID | 1% | 6.1 yrs | 69 | |
| 4 RUNNER | 0.9% | 2.8 yrs | 90 | |
| FJ CRUISER | 0.9% | 7.1 yrs | 25 | |
| YARIS | 0.8% | 5.6 yrs | 134 |
Toyota complaints by model year
A bad generation shows up here as a block of years, not as a single spike. Recent years look quiet simply because those cars are young and still under warranty.
| Model year | Complaints | Crashes | Fires |
|---|---|---|---|
| 2026 | 7 | — | |
| 2025 | 43 | 2 | |
| 2024 | 75 | 6 | |
| 2023 | 81 | 12 | |
| 2022 | 86 | 5 | |
| 2021 | 132 | 16 | |
| 2020 | 89 | 10 | |
| 2019 | 129 | 12 | |
| 2018 | 169 | 44 | |
| 2017 | 166 | 44 | |
| 2016 | 177 | 21 | |
| 2015 | 225 | 59 | |
| 2014 | 153 | 36 | |
| 2013 | 219 | 44 | |
| 2012 | 298 | 25 | |
| 2011 | 290 | 34 | |
| 2010 | 486 | 34 | |
| 2009 | 489 | 66 | |
| 2008 | 548 | 63 | |
| 2007 | 766 | 142 | |
| 2006 | 520 | 39 | |
| 2005 | 594 | 45 | |
| 2004 | 464 | 34 | |
| 2003 | 468 | 30 | |
| 2002 | 429 | 51 |
What Toyota owners report
Grouped by the system owners named. Open any row for the full reports, in their own words — one per model so the same fault does not repeat.
Air Bags 8,832 Read
Sunday, february 4 at about 7 pm, it had been a rainy day with a lot of humidity, leaving my parents' house a block before the traffic lights I do not understand how the air bags were activated and as a result of that I lost control of my vehicle and I caught the light in red. As a result almost a fatal accident my mother was in the hospital in intensive care for 3 days, me and my nephews with many blows, thank god not very serious. But the people who impacted me as a result of not stopping at the red light, also suffered many injuries. That I have to do? Thank you
My husband was in a severe accident in my car on march 15,2017. To which the air bags didn't deploy. Which caused him to get crushed in the lower half of his body. He is forever disabled at the age of 40. There was nothing left of the car. I feel if they would of deployed he wouldn't of been this bad off. The other driver in a full size dodge pickup pulled out , while my husband was in full speed of 40miles an hour. To which he hit the truck in the gas tank that caused explosion as well. We settled with the other driver. But now he needs medical and compensation for pain and suffering, dwelling. He can never work again. Its hard and time consuming for disability. We need help
I was driving down a street in charleston, wv and a lady went through a red light and she hit my toyota rav4 SUV. Head on and the air bags in my 2002 toyota rav4 SUV, did not employ, but the airbags in the other vehicle did. As a result of the air bags in my vehicle failing to employ caused me and my wife injuries.I really believe that all of the air bags in any toyota made vehicles are either defective or will not employ as a result of a head on accident. My wife and I had to have medical care as a result of my 2002 toyota rav4 SUV failing to employ on impact in a head one collision at speeds in excess of forty miles per hour. I would like for your agency to investigate as to why my air bags failed to employ during a head on accident. If the air bags in my 2002 toyota rav4 SUV would have worked then me and my wife would not have been injured. I believe whole heatedly that toyota knew about all of the defective air bags in its manufactured vehicles and they also knew about some of the air bags not employing on other models of their vehicles, like mine. Please investigate and keep me advised. Thank you
Structure 8,080 Read
When pulling into a driveway, sudden acceleration while slowing down caused crash into side of the garage and damage to the right front fender, side panel and hood
I was stopped at a car wash, pressing on the brake pedal when all of a sudden it felt like someone rear-ended me. My car accelerated without me stepping on the gas pedal and I turned the wheel quickly to avoid hitting the car in front of me head on. I clipped his right back bumper, flew over a large shrub and landed smashing into a parked vehicle. The total front end of my vehicle was damaged and no air bag deployed
Frame has snapped after being denied a replacement by Toyota under their extended service campaign for frame issues. Dealer told customer to make a separate appointment for frame inspection while truck was in for unrelated service and campaign had expired while customer was in hospital ultimately ending with Toyota denying a replacement citing that customer was outside of date for service campaign
Vehicle Speed Control 5,248 Read
The contact owns a 2007 toyota avalon. The contact stated while driving approximately 35 mph, the vehicle suddenly accelerated independently. As a result, the vehicle crashed into three other vehicles and the engine caught fire. The contact was taken to the hospital where she sustained both hand and neck injuries. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was destroyed. The approximate current and failure mileage was 120,000
The contact owns a 2009 toyota camry. The contact stated that the vehicle was taken to an authorized dealer for recall 10V017000 (vehicle speed control:accelerator pedal) where the repair was performed. Approximately three months later, while driving 4 mph, the vehicle suddenly accelerated, crashed into a plate glass window and wall inside a building and continued to accelerate. The contact shifted into neutral gear, then into drive until he was able to turn the vehicle off. There were no injuries. A police report was filed. The vehicle was towed to an impound lot. The current and failure mileages were approximately 50,000
The contact owns a 2010 toyota corolla. While the contact was driving approximately 25 mph, the vehicle surged forward resulting in a crash that destroyed the vehicle. There was smoke coming from underneath the hood. A police report was filed which included that two people sustained injuries. The fire department did not arrive at the scene. The vehicle was towed to an authorized dealer. The vehicle had not been repaired at the time of the complaint. The failure and current mileages were 1,413
Power Train 4,993 Read
The contact owns a 2008 toyota rav4. The contact struck a deer while driving 75 mph. She pulled off the road to inspect the vehicle and noticed that it was on fire. The vehicle soon became engulfed in flames. The insurance company stated that the fire was due to the transmission fluid line being ruptured. The coolant dripped on the catalytic converter and caused the fire. A police report was filed. Toyota is not accepting responsibility because the contact was the one who struck the deer. The failure mileage was 7,000
The contact owns a 2015 Toyota Sienna. The contact stated that while the vehicle was parked, and the shifter lever was turned off, it unexpectedly fell down, causing the vehicle to shift into drive and roll down the street, where it crashed into a house. At the time of the incident, the vehicle was occupied by one three-year-old and two six-year-old children. One of the six-year-old occupants attempted to move the shifter into park while another attempted to steer the vehicle. The passenger-side sliding door was ajar. There were no warning lights illuminated. There were no reported injuries, fire, or airbag deployment. A police report was filed. The vehicle was taken to a local dealer; however, the failure was not diagnosed or repaired. The manufacturer was contacted, but declined the claim. The failure mileage was approximately 119,274
Attempted to shift out 4-wheel high back into 2-wheel drive. On the dashboard, both 4 wheel high and 4-wheel low were flashing yellow/orange. Put truck into park to clear, nothing continued to flash. Put truck into neutral, nothing continued to flash 4 high and 4 low. Turned the truck engine completely off and started again. Both 4 high and 4 low continued flashy. Put truck into drive, 4 low and 4 high now became a solid orange/yellow, no flashing. Drove truck a mile and a half down the road and lost complete control of the steering. Ended up in ditch with several thousand dollars of damage. Contacted dealer where purchased. Explained what happened to the Manager of Toyota service department. He claims it has happened on other Tundra's, says it happened on his truck. Offered no explanation or fix to the problem
Unknown Or Other 4,426 Read
Front collision in 55 miles per hour freeway after slamming on the brakes and hitting car in front with minimum damage to them, RAV4 started immediately to smell like something but burning and black smoke started on front left, after few moments car was on flames. The car burnt in it's totality
My son hit a tree at an estimated speed of 45 (As estimated by the accident report) and the car went in flame burning completely my son and the entire inside of the car. I am amazed at a new car that does not have enough front crash support and most important the fuel pump should have shut off due to hitting the front to prevent the car from being burned. Yes, my son died in the accident but we did not have the chance to see him because of the fire, we have only bones to bury
While operating my 2024 Toyota bZ4X at very low speed on the road , I observed a stationary shipping container directly ahead and applied the brake pedal with maximum force approximately 4 seconds before contact. I held the brake pedal at full pressure continuously. I never touched the accelerator. The vehicle came to what appeared to be a complete stop then continued to advance and made physical contact with the container despite my maintained maximum brake input. The vehicle's own ECU-recorded Freeze Frame Data (retrieved by an authorized Toyota dealer using PCS Data Viewer) confirms the following at the time of the event: Driver brake pedal torque was at sensor saturation (4,048 Nm — the maximum value the sensor can record) for approximately 1.75 seconds prior to impact. Brake hydraulic line pressure peaked at 12.144 MPa and remained above 7.8 MPa throughout that period. Throttle position was 0.0% for the entire recorded interval. All four wheel-speed sensors recorded 0.00 km/h for approximately 2.95 seconds prior to impact. Steering input was effectively neutral; no skid or loss of directional control occurred. The longitudinal accelerometer recorded a peak deceleration spike of -8.97 m/s² at the moment of impact — a value that requires forward velocity and is physically inconsistent with the wheel-speed data showing the vehicle stopped. The Pre-Collision System (PCS) main switch was ON throughout, with no faults, no obstruction flags, and no warning, pre-brake, brake-a
Service Brakes 3,626 Read
NHSTA SAFETY COMPLAINT TEXT Safety defect and Incident Chronology: I am reporting a catastrophic, recurring sudden unintended acceleration (SUA) defect originating strictly from a forward idle state, culminating in a severe bidirectional runaway and property damage crash. This vehicle utilizes an Electronic Throttle System-intelligent (ETCS) that failed to trigger a Malfunction Indicator Lamp (MIL) , Check Engine Light or fail safe limp mode during all three events. INCIDENT 1 (MAY 15, 2026): While maneuvering at low-speed idle into my residential garage, the engine un commandingly surged . I was tapping the brake to go cautiously. Simultaneously, the brake pedal became rigid and physically impossible to depress. The vehicle crashed forward into my tool benches and drywall. INCIDENT 2 ( on or about May 22,2026): Under the identical conditions, the vehicle without command surged forward with total brake rigidity. Fortunately, this time it caused no damage. INCIDENT 3 (June 10, 2026) During a slow speed idle parking maneuver , the vehicle violently surged forward with total brake rigidity and struck shelving. To cut propulsion I immediately shifted out of Drive. Instead of neutralizing the event the car the car underwent a severe bidirectional runaway, violently accelerating in REVERSE for approximately 35 feet across my driveway crashing into my woodpile . I ended up moving forward and stopped somehow. TECHNICAL EVALUATION for INVESTIGATORS: The recurring rock hard b
I performed a search on Google for any corolla's braking problem and found an incident "EXACTLY" like my daughter experienced! Here is the link to it on Reddit - Terrifying brake failure on my new 2025 Corolla Hybrid – Pedal went to the floor with zero warning! [XXX] BELOW IS THE VERBIAGE FROM TOYOTA CUSTOMER SERVICE SENT BACK TO ME 06/19/2026: Thank you for contacting our Brand Engagement Center regarding the incident that occurred on [XXX], and was reported to us on May 12, 2026. You reported that while your daughter was driving your 2025 Toyota Corolla Hybrid, she experienced a brake failure incident causing a collision to occur. You stated that she was exiting to the right and applied pressure to the brake pedal. However, the brakes made a loud noise, the brake pedal went to the floor, and your vehicle collided with the rear-end of another vehicle. You also expressed concern that the front Supplemental Restraint System (SRS) airbags failed to deploy. This is the summation. Of course they found nothing... Respectfully, [XXX] email- [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was involved in an auto accident on 4/20/2026 @ 6:23 PM. I was driving a 2006 Prius and the vehicle in front of me stopped to make a left turn. I applied my brakes, which grabbed slightly and then released. I then had to hit the brakes hard and they did the same thing again. I ended up rear-ending the vehicle in front of me and had to go to the hospital. I’ve been out of work since the accident, and I feel this was not my fault DUE TO FAULTY BRAKING SYSTEM ON THIS VEHICLE. My vehicle was declared a total loss, by the insurance company After doing my own research I have found many accidents with this type of vehicle that has had rear end accidents with injuries and some fatalities. It also shows not only this 2nd generation with this problem however the 3rd generation Prius as well. I have been out of work since the accident. I'm asking for a complete and thorough investigation into this and a satisfactory resolution to this so that it doesn't happen to anyone else. There were no warning indicators of any kind prior to the accident plus I had paid over 2000 dollars' worth of work and a set of 4 new tires put on this vehicle prior to this incident. Please advise and thank you
Exterior Lighting 3,591 Read
The 2026 Toyota Prius illuminates a road distance on an unlight, rural road of 110 feet on low beam. Parked at the beginning of one white dashed center line, the low beams illuminate two additional white dashed lines. Road lines are a standard 12 ft painted line with a 37 ft interval between lines for a total of 110ft of illuminated road. The average stopping distance of the Toyota Prius traveling at 55mph is ~260 feet. I am able to see less than half the stopping distance of the vehicle. I have hit a deer twice because of the lack of road illumination. Each deer strike was with with two separate 2026 Toyota Prius vehicles. Both vehicles had the same illumination pattern. Fortunately, it was a deer strike, however, imagine for a moment if it were a human walking along the the road or a disabled vehicle. This is a safety concern and does not meet the NHTSA regulation FMVSS N. 108, summarized below. National Highway Traffic Safety Administration (NHTSA) regulations under FMVSS No. 108 mandate that low-beam headlights provide sufficient, controlled illumination for night driving while preventing excessive glare, generally aiming to illuminate approximately 200–300 feet ahead. I did complain to Maplewood Toyota about the issue and the Service Team stated they can only adjust the headlight within the Manufacturer's suggested range. This vehicle was purchased as a new, I made an assumption that everything would be properly adjusted coming off the manufacturing floor
Rear right light got water in it after washing the car and the electrical wires shot out and car went on fire. Firefighters came and investigated and came to this conclusion. Car was totaled and insurance company took pictures and wrote report. Car will be towed by insurance company today. Car was in driveway next to house, we saw smoke from window and fire was extinguished quickly but it was fortunate that we were home and saw it in time so it did not spread anywhere else. Car had not been driven for 2 days and was not on, no warning lights in past. No accidents in past, all maintenance done by Toyota dealer
After dark, the vehicle was started and the dashboard touchscreen that displays backup camera and other information was moderately bright. The display setting was set to 'Automatic', expecting the screen to dim when ambient light is low. On shifting into forward gear, the screen actually brightens. In the dark. With the inside light too bright, it is difficult to see objects outside of the vehicle. I scraped a mailbox, which I couldn't see as I pulled to the side of the road to turn the display off. Vehicle cosmetic damage, no police report. Cost of repairs at this time is unknown - scratched paint & creased metal along passenger front fender, 2 doors and rear panel. I do not know if this issue has been reproduced; this occurred on a rental with less than 3500 miles on the odometer. It has been reported to the insurance company and will be reported to the rental agency during business hours. There would be no warning as the condition is obvious as one pulls out of a lighted area, which is what happened
Steering 3,383 Read
We recently took our rav4 in for recall work. The service department decided to do a complimentary inspection on my rav4. We were told that the power steering pump needed to be replaced. It had never been a problem before. Now, the power steering pump is squealing on tighter than regular corner turning. I researched this issue on the internet. The disturbing, more constant compliant is that the power steering on my year, make and model will fail intermittently and then suddenly fail. This is a very serious issue since most of the drivers on the road are used to power steering and may not know what to do if the power steering should suddenly fail while driving. I want to make it clear that I am not blaming the dealership or the service department. They gave us a heads-up on what we had no idea was about to become a problem. The power steering pump problem is a serious issue, the rav4 is a family car for the most part
Upon driving the vehicle the steering wheel fluid light came on, the car instantly shut off and restarted 3 times repeatedly. Once it cut back on the 4th time the car began smoking from the interior. Once I exited the vehicle and popped the trunk looking for where the smoke was coming from. The car engulfed into flames. It is so badly burnt up you can’t see what started the fire
The contact owns a 2007 Toyota Avalon. The contact stated that while driving at approximately 30 MPH and attempting to make a turn, the steering wheel had seized causing a crash. The front passenger side and rear passenger side bumper impacted into a guard rail during the crash. No warning lights had illuminated. No air bags deployed. The contact managed to restart the vehicle and the failure was temporarily fixed. No injuries were sustained. No police report was filed. The vehicle was towed to the insurance provider for further diagnosis. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000
Unverified owner reports filed with NHTSA. Percentages are shares of all 87,205 Toyota complaints.
Toyota against the rest
| Measure | Where Toyota sits | Out of |
|---|---|---|
| By complaint volume | #3 | 29 brands with 3,000+ complaints |
| By age at failure (later is better) | #14 | 29 brands |
| Complaints ending in a crash | 10% | across all 87,205 reports |
Ranking by volume says more about how many cars a brand sells than about how they hold up. Age at failure is the fairer of the two.
Compare Toyota with the rest
Toyota problems by model
40 Toyota models have owner complaints on file. Pick one for its worst years, failing systems and what owners actually wrote. Another 16 Toyota models have no complaints on record at all.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
- No ads, on every page
- No ads, no tracking — and much more
How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Go deeper
Frequently asked questions
How reliable is Toyota?
Owners have filed 87,205 complaints across 56 Toyota models. On its own that number reflects how many Toyota cars are on the road — compare the average age at failure (5.73 years) instead.
What breaks most often on a Toyota?
The most reported system is Air Bags with 8,832 complaints.
Do Toyota problems show up under warranty?
38.7% of Toyota complaints describe something that happened in the first three years, while the factory warranty was likely still running.
Which Toyota model has the most complaints?
See the model list above — each card shows its complaint count, and the model page breaks it down by year and by system.