The Toyota Avalon has 35 NHTSA recall campaigns on record covering 1997–2021. On average a defect was admitted 3.4 years after the car was built, the slowest took 12 years. The most recalled system is Air Bags (9 campaigns). Owners also filed 2,936 complaints on this model — see what breaks.
What was recalled on the Toyota Avalon
Grouped by system. Open any row for the campaigns themselves — what failed, what it risks and how the dealer fixes it, straight from the NHTSA filing.
Air Bags 9 Read
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury
Fix. Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying
Risk. An air bag that does not deploy during a crash increases the risk of injury
Fix. Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer…
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury
Fix. Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17
Electrical System 5 Read
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Risk. If the air bags do not deploy as intended, it can increase the risk of injury in a crash
Fix. Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall began October 26, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X. Note: 18V-122 was superseded by this recall. The software remedy also includes…
What's wrong. Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module
Risk. A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in…
Fix. Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2012 Toyota Avalon vehicles manufactured February 9, 2010, to October 22, 2012. In the affected vehicles, the sub-woofer speaker located in the trunk may experience an intermittent electrical short which may cause damage to the integrated circuit (IC) in the audio amplifier. In some cases, the damaged IC may allow a constant electrical current flow to the sub-woofer
Risk. A constant electrical current flow may cause the sub-woofer to overheat, increasing the risk of fire
Fix. Toyota will notify owners, and dealers will replace the audio system amplifier and install a protective cover around the sub-woofer, free of charge. The recall began on July 1,2015. Owners may contact Toyota customer service at 1-888-270-9371
Fuel System, Gasoline 3 Read
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus…
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash
Fix. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available…
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus…
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash
Fix. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available…
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T…
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash
Fix. Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for…
Equipment 3 Read
What's wrong. Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk. If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash
Fix. GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1
What's wrong. Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels
Risk. This does not meet the standard requirements
Fix. Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. The safety recall began on may 27, 2010. Owners may contact gulf states toyota at 713-580-3300
What's wrong. Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels
Risk. A driver may overload a vehicle which may increase the risk of a crash
Fix. Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859
Suspension 2 Read
What's wrong. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Camry, Camry HV, Avalon, and Avalon HV vehicles equipped with 16-inch and 17-inch rims. In the affected vehicles, the left-side front suspension lower arm may have been incorrectly manufactured. As a result, the left side lower arm may not have enough clamping surface area for one of the bolts that secures the lower arm to the lower ball joint
Risk. Because of the insufficient clamping force, the lower arm may separate from the ball joint, increasing the risk of a crash
Fix. Toyota will notify owners, and dealers will replace the left side lower arm, free of charge. The recall began on December 12, 2014. Owners may contact Toyota customer service at 1-800-331-4331
What's wrong. Vehicle description: passenger vehicles. Due to improper heat treatment, the rear axle may not have adequate strength in some areas
Risk. After extended use of the vehicle, the rear axle shafts could fail or break
Fix. Dealers will inspect and replace the rear axle hub assemblies
Seats 2 Read
What's wrong. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring
Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant
Fix. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226
What's wrong. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed
Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire
Fix. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B
What's wrong. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed
Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire
Fix. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B
Vehicle Speed Control 2 Read
What's wrong. Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat
Risk. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death
Fix. Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals…
What's wrong. Toyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. Due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. In this condition, if condensation occurs on the surface, as may occur from heater operation (without a/c) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator…
Risk. The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash
Fix. Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. Gm will notify owners for the pontiac vibe please see 10V-018. This service will be performed free of charge. The safety recall is expected to begin on february 5, 2010 and will be completed on march 15,…
What's wrong. Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat
Risk. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death
Fix. Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals…
Service Brakes, Hydraulic 2 Read
What's wrong. Toyota is recalling certain model year 2005-2006 avalon, model year 2004-2006 highlander, model year 2004-2006 lexus rx, and model year 2006 lexus gs and is vehicles. Brake fluid containing polymers is used that acts as lubricants for certain brake system components. If replacement brake fluid is used that does not contain such polymers, or that contains only small amounts, a part of the rubber seal located at the rear of the brake master cylinder may become dry, and the seal may curl during movement of the piston. If this occurs, a small amount of brake fluid could slowly leak from the seal into the brake booster
Risk. A leak of brake fluid could lead to a change in brake pedal feel and overtime a degradation in braking performance increasing the risk of a crash
Fix. Dealers will replace the seal with a newly designed one. This service will be performed free of charge. The safety recall began on november 15, 2010. Owners may contact toyota at 1-800-331-4331 and lexus at 1-800-255-3987
What's wrong. Toyota is recalling certain model year 2005-2006 avalon, model year 2004-2006 highlander, model year 2004-2006 lexus rx, and model year 2006 lexus gs and is vehicles. Brake fluid containing polymers is used that acts as lubricants for certain brake system components. If replacement brake fluid is used that does not contain such polymers, or that contains only small amounts, a part of the rubber seal located at the rear of the brake master cylinder may become dry, and the seal may curl during movement of the piston. If this occurs, a small amount of brake fluid could slowly leak from the seal into the brake booster
Risk. A leak of brake fluid could lead to a change in brake pedal feel and overtime a degradation in braking performance increasing the risk of a crash
Fix. Dealers will replace the seal with a newly designed one. This service will be performed free of charge. The safety recall began on november 15, 2010. Owners may contact toyota at 1-800-331-4331 and lexus at 1-800-255-3987
What's wrong. Vehicle description: passenger vehicles originally sold or currently registered in the states of alaska, colorado, idaho, illinois, iowa, kansas, maine, michigan,minnesota, montana, nebraska, nevada, new hampshire, new york, noth dakota, south dakota, vermont, wisconsin, and wyoming. A condition can occur where accumulated moisture can temporarily freeze in the brake vacuum hose if the vehicle is used in extremely cold climates for an extended period of time
Risk. This can result in the elimination of vacuum assist to the brakes that can increase stopping distances and could lead to a vehicle crash
Fix. Dealers will install a new design brake vacuum hose
Steering 2 Read
What's wrong. On certain passenger vehicles, the steering yoke was not welded to the steering shaft. If the vehicle is operated in this condition, there is a possibility that the yoke may come off from the shaft, and could result in a loss of vehicle steering control
Risk. Loss of control of the vehicle could result in a crash
Fix. Dealers will inspect the steering yoke and shaft weld condition, and replace the steering column assembly free of charge. The recall began on may 2, 2005. Owners may contact toyota at 1-800-331-4331
What's wrong. Toyota is recalling certain model year 2000-2004 avalon vehicles. Due to improper casting of the steering lock bar, there is a possibility that a minute crack may develop on the surface of the lock bar. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break
Risk. Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash
Fix. Dealers will replace the steering interlock device free of charge. The safety recall began on september 7, 2010. Owners may contact toyota at 1-800-331-4331
What's wrong. Toyota is recalling certain model year 2000-2004 avalon vehicles. Due to improper casting of the steering lock bar, there is a possibility that a minute crack may develop on the surface of the lock bar. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break
Risk. Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash
Fix. Dealers will replace the steering interlock device free of charge. The safety recall began on september 7, 2010. Owners may contact toyota at 1-800-331-4331
Tires 1 Read
What's wrong. Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label
Risk. A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash
Fix. Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2
How long a defect stays unadmitted
Campaign numbers encode the year of the announcement, so each recall on this model can be dated against the car it applies to.
| Measure | Value |
|---|---|
| Average gap before admission | 3.4 years |
| Slowest campaign | 12 years |
| Admitted 5+ years later | 32.1% |
| Campaigns on record | 35 |
Which Avalon years were recalled most
Campaigns per model year. A year with more campaigns is not automatically worse — it may simply have sold in far greater numbers.
| Model year | Campaigns | Most recalled system |
|---|---|---|
| 2021 | Air Bags | |
| 2020 | Fuel System, Gasoline | |
| 2019 | Electrical System | |
| 2018 | Fuel System, Gasoline | |
| 2017 | Tires | |
| 2016 | Air Bags | |
| 2015 | Forward Collision Avoidance | |
| 2014 | Fuel System, Gasoline | |
| 2013 | Electrical System | |
| 2012 | Electrical System | |
| 2011 | Electrical System | |
| 2010 | Vehicle Speed Control | |
| 2009 | Vehicle Speed Control | |
| 2008 | Vehicle Speed Control | |
| 2007 | Vehicle Speed Control | |
| 2006 | Air Bags | |
| 2005 | Steering | |
| 2004 | Steering | |
| 2003 | Steering | |
| 2002 | Steering | |
| 2001 | Structure | |
| 2000 | Suspension | |
| 1999 | Electrical System | |
| 1998 | Electrical System | |
| 1997 | Service Brakes, Hydraulic |
Check your own car
A campaign applies to a range of production, not to every car of the model. The only way to know whether yours is affected — and whether the repair was already done — is by VIN.
| Step | What you get |
|---|---|
| Enter the VIN above | Open campaigns for that exact vehicle, straight from NHTSA |
| Check the repair status | Whether the free fix has already been carried out on this car |
| Book at any franchised dealer | Recall work is free regardless of age, mileage or owner |
Go deeper
A campaign covers a production range. Yours is one car.
- Check whether this exact VIN is affected — and whether the fix was done
- Alerts if a new campaign lands on a car in your garage
- Full research report as a PDF you can hand to a mechanic
- Decode a whole list of VINs at once
- No ads, on every page
- No ads, no tracking — and much more
Frequently asked questions
How many recalls does the Toyota Avalon have?
35 NHTSA campaigns on record, covering 1997–2021. Not every campaign applies to every car — coverage is by production range, so check your VIN.
Is recall work free?
Yes. Safety recall repairs are free at any franchised dealer regardless of the car's age, mileage or how many owners it has had. That is a federal requirement, not a courtesy.
How do I know if my Avalon still has an open recall?
Enter its VIN above. We show campaigns that apply to that exact vehicle and whether the repair has already been recorded as done.
Why did a defect take years to be recalled?
On this model the average gap between the car being built and the defect being admitted is 3.4 years, and the slowest campaign came 12 years later. Defects usually surface as they accumulate in the field: complaints pile up, an investigation opens, and only then is a campaign issued.