Ford Transit Connect Reliability

Owners filed 484 complaints about the Transit Connect: 1.52 per production run against 3.73 for the market, fewer complaints than most cars. The year to avoid is 2016; the cleanest year old enough to judge is 2020.

NHTSA owner complaints · 484 complaints · 2011–2021 · Updated Nov 3, 2026
Quick answer

The 2016 draws 1.94 complaints per run and the 2020 1.23, a 1.6-fold gap within the same model. Half of all complaints arrive by 5 years of age, so 78.2% land after the 3-year basic warranty ends. The system owners report most is Power Train, with 86 complaints, typically at 4.8 years.

Ford Transit Connect years to avoid — and the best ones

FIG.01·Ford Transit Connect — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
2021199too new
20201.233226yes
20191.565032yes
20181.312116yes
20171.372619yes
20161.9410152yes
20151.486242yes
20141.7212472yes
20131.092422yes
20121.231613yes
20111.121917yes
ROWS 11·SOURCE NHTSA complaints, grouped by VIN production run

Does the market discount it? In our listings a 2016 Transit Connect asks a median $9,900, against $11,000 for a 2017, the next model year: about 10% less, so sellers do price some of the trouble in.

Among the 5 Ford Transit Connect years with enough history, the three to walk away from are 2016, 2014, 2019; the three worth hunting are 2020, 2015, 2019.

When it starts to break

FIG.02·Ford Transit Connect — age at failure
Age at failureComplaintsRunning totalWarranty
0 years234.8%covered
1 year4113.3%covered
2 years4121.8%covered
3 years4932%you pay
4 years6345%you pay
5 years6257.9%you pay
6 years6972.2%you pay
7 years3679.7%you pay
8 years3386.5%you pay
9 years3393.4%you pay
10 years1796.9%you pay
11 years898.5%you pay
12 years599.6%you pay
14 years199.8%you pay
15 years1100%you pay
ROWS 15·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 21.8% of reported failures happen inside it — the remaining 78.2% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 27% of the complaints here.

What actually fails — and at what age

On the Ford Transit Connect, the early trouble is Engine — reported at around 3.9 years, so a car still under warranty is the one to check for it. What waits further out is Power Train at 4.8 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Ford Transit Connect — what fails and when
SystemComplaintsTypical ageCrashFire
Power Train864.8 yrs3—
Unknown Or Other715.2 yrs42
Service Brakes615.5 yrs1—
Electrical System594.9 yrs—1
Structure595.1 yrs——
Engine433.9 yrs—2
Visibility324.8 yrs——
Visibility/wiper295 yrs——
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the Transit Connect's vehicle class. Per production run, the Ford Transit draws 1.28, the Dodge Caravan 2.65 and the Nissan NV200 1.35, against 1.52 for the Transit Connect.

FIG.05·Ford Transit Connect — rivals in the same class
Same class as the Transit ConnectComplaints on recordRecall campaignsYears built
Ford Transit5891932015–2026
Dodge Caravan11,2862081984–2008
Nissan NV200134182013–2026
Mercedes-Benz Metris184132016–2026
Dodge Ramcharger29151981–1997
RAM Promaster City236202015–2026
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Ford Transit Connect reliable?

By complaints per production run it is better than typical: 1.52 against 3.73 for the average car, and in the middle of its class rivals.

Which Transit Connect years should you avoid?

By complaints per production run, 2016, 2014, 2019. The cleanest years old enough to judge are 2020, 2015, 2019. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do Transit Connect problems usually start?

Half of all complaints arrive by 5 years of age. The most reported system is Power Train, typically at 4.8 years, followed by Unknown Or Other.

Will the warranty cover Transit Connect problems?

Mostly not: basic cover is 3 years / 36,000 miles, and only 21.8% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 27% of the complaints here.

Is the Transit Connect more reliable than the Ford Transit?

No: 1.52 complaints per production run for the Transit Connect against 1.28 for the Ford Transit.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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