The Ford Transit Connect draws 1.52 complaints per production run against 3.73 for the average car — better than typical. The worst model year is 2016 at 1.94 complaints per run; the best is 2013 at 1.09 — a 1.8-fold gap between two cars wearing the same badge. Failures cluster at 5 years, so only 21.9% of them fall inside the 3-year basic warranty.
Ford Transit Connect years to avoid — and the best ones
The Ford Transit Connect year to avoid is 2016, at 1.94 complaints per production run. The best is 2013 at 1.09 — 1.8 times cleaner for a car wearing the same badge. Both figures are rates, not totals: a raw count only tells you which year sold well, so the best-selling year always looks like the worst car. Dividing by the number of production runs strips sales volume out and leaves the fault rate.
| Model year | Per run | Complaints | Runs | Enough history? |
|---|---|---|---|---|
| 2021 | 8 | 8 | too new | |
| 2020 | 31 | 26 | yes | |
| 2019 | 50 | 32 | yes | |
| 2018 | 21 | 16 | yes | |
| 2017 | 26 | 19 | yes | |
| 2016 | 101 | 52 | yes | |
| 2015 | 62 | 42 | yes | |
| 2014 | 124 | 72 | yes | |
| 2013 | 24 | 22 | yes | |
| 2012 | 16 | 13 | yes | |
| 2011 | 19 | 17 | yes |
Among the 10 Ford Transit Connect years with enough history, the three to walk away from are 2016, 2014, 2019; the three worth hunting are 2020, 2015, 2019. Anything marked «too new» sits outside the ranking on purpose — complaints keep arriving for a decade after a car is sold, so a 2026 build would look flawless next to a ten-year-old one and comparing them would be dishonest.
When it starts to break
Not the calendar year the complaint was filed — the age of the car when it failed. That age decides who pays: inside the warranty the manufacturer does, outside it you do.
| Age at failure | Complaints | Running total | Warranty |
|---|---|---|---|
| 0 years | 4.8% | covered | |
| 1 year | 13.3% | covered | |
| 2 years | 21.9% | covered | |
| 3 years | 32.1% | you pay | |
| 4 years | 45.2% | you pay | |
| 5 years | 57.9% | you pay | |
| 6 years | 72.1% | you pay | |
| 7 years | 79.6% | you pay | |
| 8 years | 86.5% | you pay | |
| 9 years | 93.3% | you pay | |
| 10 years | 96.9% | you pay | |
| 11 years | 98.5% | you pay | |
| 12 years | 99.6% | you pay | |
| 14 years | 99.8% | you pay | |
| 15 years | 100% | you pay |
Basic warranty on this car is 3 years / 36,000 miles. Only 21.9% of reported failures happen inside it — the remaining 78.1% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers engine and transmission, and most complaints here are not either.
What actually fails — and at what age
Ordered by how often owners reported each system, with the age at which it typically goes. On a Ford Transit Connect the early trouble is Engine — reported at around 3.9 years, so a car still under warranty is the one to check for it. What waits further out is Power Train at 4.8 years — past every basic warranty, and the bill lands on whoever owns the car then.
| System | Complaints | Typical age | Crash | Fire |
|---|---|---|---|---|
| Power Train | 4.8 yrs | 3 | — | |
| Unknown Or Other | 5.2 yrs | 4 | 2 | |
| Service Brakes | 5.5 yrs | 1 | — | |
| Electrical System | 4.9 yrs | — | 1 | |
| Structure | 5.1 yrs | — | — | |
| Engine | 3.9 yrs | — | 2 | |
| Visibility | 4.8 yrs | — | — | |
| Visibility/wiper | 5 yrs | — | — |
What else in this class
Same vehicle class as the Ford Transit Connect, so the comparison is fair — an estate against an estate, not against a coupé. These 6 share its class; open any of them to see its own build years and failure ages side by side with the Transit Connect.
| Same class as the Transit Connect | Complaints on record | Recall campaigns | Years built |
|---|---|---|---|
| Ford Transit | 193 | 2015–2026 | |
| Dodge Caravan | 208 | 1984–2008 | |
| Nissan NV200 | 18 | 2013–2026 | |
| Mercedes-Benz Metris | 13 | 2016–2026 | |
| Dodge Ramcharger | 15 | 1981–1997 | |
| RAM Promaster City | 20 | 2015–2026 |
These are totals, not rates: a model that sold in millions collects more of both. Open one to see its complaints per production run — the figure this site is built on.
Good year or bad year — the VIN settles it.
- Check any VIN against complaints for its exact build year and plant
- Exact value for that car, adjusted for its mileage
- Full research report as a PDF you can hand to a mechanic
- Alerts if a recall lands on a car in your garage
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- No ads, no tracking — and much more
How we measure it
Reliability scores usually arrive as a number out of five with no working shown. The Ford Transit Connect figure here comes out of 482 individual reports, and here is exactly how they were turned into a rate — two steps in it are arguable and you should be able to argue with them.
Rate, not total. Volume alone would decide the ranking, so we divide by the number of production runs — the distinct first-eleven-character VIN prefixes on record. The Ford Transit Connect alone splits into 317 runs carrying 482 complaints — 1.52 per run against 3.73 for the market.
Age, not year. Incident date minus model year gives the age at failure, which is what the warranty question turns on. It is why our «worst year» rankings exclude anything built in the last 6 years — those cars simply have not had time to break yet.
What this is not. Filing with a federal regulator takes effort, so what you see are faults someone judged serious — not scratched paint, not running costs, not how nice the car is to live with. For the Ford Transit Connect the file runs from 2011 to 2021, so the older years carry a full life of reports and the newest carry almost none.
Frequently asked questions
Is the Ford Transit Connect reliable?
It draws 1.52 complaints per production run against 3.73 for the average car, so better than typical. Failures cluster around 5 years of age.
What are the best and worst years for the Transit Connect?
Worst is 2016 at 1.94 complaints per run; best is 2013 at 1.09. Years newer than 6 are excluded — they have not had time to accumulate complaints.
How long does a Transit Connect last?
Complaints reach their halfway point at 5 years. That is when faults start being reported in volume, not when the car stops — but it is the point at which ownership starts costing money.
Will the warranty cover it?
Basic cover is 3 years / 36,000 miles, and 21.9% of reported failures fall inside it. The rest are yours.
What fails most often?
Power Train with 85 complaints, typically at 4.8 years of age.
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