ROUTAN

Volkswagen Routan Reliability

Owners filed 690 complaints — 4.51 per production run against 3.73 for the market. The typical failure comes at 6 years, and the basic warranty runs out at 3.

NHTSA owner complaints · 690 complaints · 2009–2014 · Updated Sep 19, 2026
Quick answer

The Volkswagen Routan draws 4.51 complaints per production run against 3.73 for the average car — worse than typical. The worst model year is 2009 at 5.91 complaints per run; the best is 2013 at 1.17 — a 5.1-fold gap between two cars wearing the same badge. Failures cluster at 6 years, so only 15.4% of them fall inside the 3-year basic warranty.

Volkswagen Routan years to avoid — and the best ones

The Volkswagen Routan year to avoid is 2009, at 5.91 complaints per production run. The best is 2013 at 1.17 — 5.1 times cleaner for a car wearing the same badge. Both figures are rates, not totals: a raw count only tells you which year sold well, so the best-selling year always looks like the worst car. Dividing by the number of production runs strips sales volume out and leaves the fault rate.

FIG.01·Volkswagen Routan — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20131.1776yes
20122.575923yes
20113.8316142yes
20105.4520738yes
20095.9125443yes
ROWS 5·SOURCE NHTSA complaints, grouped by VIN production run

Among the 5 Volkswagen Routan years with enough history, the three to walk away from are 2009, 2010, 2011; the three worth hunting are 2013, 2012, 2011. Anything marked «too new» sits outside the ranking on purpose — complaints keep arriving for a decade after a car is sold, so a 2026 build would look flawless next to a ten-year-old one and comparing them would be dishonest.

When it starts to break

Not the calendar year the complaint was filed — the age of the car when it failed. That age decides who pays: inside the warranty the manufacturer does, outside it you do.

FIG.02·Volkswagen Routan — age at failure
Age at failureComplaintsRunning totalWarranty
0 years304.4%covered
1 year4611%covered
2 years3015.4%covered
3 years3320.2%you pay
4 years7931.7%you pay
5 years11748.7%you pay
6 years10063.2%you pay
7 years5971.8%you pay
8 years5880.2%you pay
9 years4887.2%you pay
10 years3291.9%you pay
11 years2194.9%you pay
12 years1396.8%you pay
13 years1198.4%you pay
14 years899.6%you pay
15 years3100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 15.4% of reported failures happen inside it — the remaining 84.6% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers engine and transmission, and most complaints here are not either.

What actually fails — and at what age

Ordered by how often owners reported each system, with the age at which it typically goes. What waits further out is Electrical System at 6.3 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Volkswagen Routan — what fails and when
SystemComplaintsTypical ageCrashFire
Electrical System4106.3 yrs36
Engine1846.2 yrs21
Service Brakes875 yrs11
Steering715.8 yrs11
Power Train595.3 yrs32
Fuel/propulsion System526 yrs1
Unknown Or Other507.5 yrs1
Electronic Stability Control (esc)316.7 yrs1
ROWS 8·SOURCE NHTSA complaints

What else in this class

Same vehicle class as the Volkswagen Routan, so the comparison is fair — an estate against an estate, not against a coupé. These 6 share its class; open any of them to see its own build years and failure ages side by side with the Routan.

FIG.05·Volkswagen Routan — rivals in the same class
Same class as the RoutanComplaints on recordRecall campaignsYears built
Toyota Sienna8,6291671995–2026
Honda Odyssey12,6622061995–2026
Kia Carnival374162022–2026
Chrysler Pacifica7,020982004–2026
Chrysler Town and Country4,1421741990–2016
Kia Sedona2,532702001–2021
ROWS 6·SOURCE NHTSA complaints and recall campaigns

These are totals, not rates: a model that sold in millions collects more of both. Open one to see its complaints per production run — the figure this site is built on.

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How we measure it

Reliability scores usually arrive as a number out of five with no working shown. The Volkswagen Routan figure here comes out of 690 individual reports, and here is exactly how they were turned into a rate — two steps in it are arguable and you should be able to argue with them.

Rate, not total. Volume alone would decide the ranking, so we divide by the number of production runs — the distinct first-eleven-character VIN prefixes on record. The Volkswagen Routan alone splits into 153 runs carrying 690 complaints — 4.51 per run against 3.73 for the market.

Age, not year. Incident date minus model year gives the age at failure, which is what the warranty question turns on. It is why our «worst year» rankings exclude anything built in the last 6 years — those cars simply have not had time to break yet.

What this is not. Filing with a federal regulator takes effort, so what you see are faults someone judged serious — not scratched paint, not running costs, not how nice the car is to live with. For the Volkswagen Routan the file runs from 2009 to 2014, so the older years carry a full life of reports and the newest carry almost none.

Frequently asked questions

Is the Volkswagen Routan reliable?

It draws 4.51 complaints per production run against 3.73 for the average car, so worse than typical. Failures cluster around 6 years of age.

What are the best and worst years for the Routan?

Worst is 2009 at 5.91 complaints per run; best is 2013 at 1.17. Years newer than 6 are excluded — they have not had time to accumulate complaints.

How long does a Routan last?

Complaints reach their halfway point at 6 years. That is when faults start being reported in volume, not when the car stops — but it is the point at which ownership starts costing money.

Will the warranty cover it?

Basic cover is 3 years / 36,000 miles, and 15.4% of reported failures fall inside it. The rest are yours.

What fails most often?

Electrical System with 410 complaints, typically at 6.3 years of age.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade. Last updated Sep 2026. — ForCar Reviewed by , founder of ForCar.
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