Volkswagen Routan Reliability

Owners filed 690 complaints about the Routan: 4.51 per production run against 3.73 for the market, more complaints than most cars. The year to avoid is 2009; the cleanest year old enough to judge is 2013.

NHTSA owner complaints · 690 complaints · 2009–2014 · Updated Nov 3, 2026
Quick answer

The 2009 draws 5.91 complaints per run and the 2013 1.17, a 5.1-fold gap within the same model. Half of all complaints arrive by 6 years of age, so 84.6% land after the 3-year basic warranty ends. The system owners report most is Electrical System, with 410 complaints, typically at 6.3 years.

Volkswagen Routan years to avoid — and the best ones

FIG.01·Volkswagen Routan — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20131.1776yes
20122.575923yes
20113.8316142yes
20105.4520738yes
20095.9125443yes
ROWS 5·SOURCE NHTSA complaints, grouped by VIN production run

Among the 5 Volkswagen Routan years with enough history, the three to walk away from are 2009, 2010, 2011; the three worth hunting are 2013, 2012, 2011.

When it starts to break

FIG.02·Volkswagen Routan — age at failure
Age at failureComplaintsRunning totalWarranty
0 years304.4%covered
1 year4611%covered
2 years3015.4%covered
3 years3320.2%you pay
4 years7931.7%you pay
5 years11748.7%you pay
6 years10063.2%you pay
7 years5971.8%you pay
8 years5880.2%you pay
9 years4887.2%you pay
10 years3291.9%you pay
11 years2194.9%you pay
12 years1396.8%you pay
13 years1198.4%you pay
14 years899.6%you pay
15 years3100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 15.4% of reported failures happen inside it — the remaining 84.6% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 35% of the complaints here.

What actually fails — and at what age

What waits further out is Electrical System at 6.3 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Volkswagen Routan — what fails and when
SystemComplaintsTypical ageCrashFire
Electrical System4106.3 yrs36
Engine1846.2 yrs21
Service Brakes875 yrs11
Steering715.8 yrs11
Power Train595.3 yrs32
Fuel/propulsion System526 yrs1—
Unknown Or Other507.5 yrs1—
Electronic Stability Control (esc)316.7 yrs—1
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the Routan's vehicle class. Per production run, the Toyota Sienna draws 6.57, the Honda Odyssey 7.17 and the Kia Carnival 2.83, against 4.51 for the Routan.

FIG.05·Volkswagen Routan — rivals in the same class
Same class as the RoutanComplaints on recordRecall campaignsYears built
Toyota Sienna8,6401651995–2026
Honda Odyssey12,9042061995–2026
Kia Carnival388162022–2026
Chrysler Pacifica7,112982004–2026
Chrysler Town and Country4,1481741990–2016
Kia Sedona2,544702001–2021
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Volkswagen Routan reliable?

By complaints per production run it is worse than typical: 4.51 against 3.73 for the average car, and in the middle of its class rivals.

Which Routan years should you avoid?

By complaints per production run, 2009, 2010, 2011. The cleanest years old enough to judge are 2013, 2012, 2011. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do Routan problems usually start?

Half of all complaints arrive by 6 years of age. The most reported system is Electrical System, typically at 6.3 years, followed by Engine.

Will the warranty cover Routan problems?

Mostly not: basic cover is 3 years / 36,000 miles, and only 15.4% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 35% of the complaints here.

Is the Routan more reliable than the Toyota Sienna?

Yes: 4.51 complaints per production run for the Routan against 6.57 for the Toyota Sienna.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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