The most-reported Journey run is 3D4GG57V69T (2009 builds) with 73 complaints, 13.5× the typical run. Electrical system problems make up 32% of reports; 2009 is the worst model year at 15.4 complaints per run; NHTSA lists 26 recall campaigns for Journey model years 2009–2020.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Dodge Journey has 936 of them on record. The five runs at the top of this table hold 7% of every Journey complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| 3D4GG57V69T•••••• | 2009 | — | — | |
| 3D4GG57VX9T•••••• | 2009 | 3 | 1 | |
| 3D4GG57V29T•••••• | 2009 | 2 | 2 | |
| 3D4GG57V89T•••••• | 2009 | 3 | — | |
| 3D4GG57V39T•••••• | 2009 | — | 2 | |
| 3D4GG57V99T•••••• | 2009 | 6 | 3 | |
| 3D4GG57V19T•••••• | 2009 | — | 4 | |
| 3D4PG5FV7AT•••••• | 2010 | 1 | 2 | |
| 3D4GG57V79T•••••• | 2009 | 1 | 1 | |
| 3D4GG57V49T•••••• | 2009 | 1 | — | |
| 3D4GG57V09T•••••• | 2009 | 1 | 1 | |
| 3D4GG57V59T•••••• | 2009 | 4 | 1 |
Each of the other 924 Journey runs has 54 complaints or fewer. ForCar has checked 91 Journey VINs so far, most often 2017, 2014, 2013 builds; 2 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Dodge Journey the gap between build years is 7.3×: a 2009 car draws 15.4 complaints per run, a 2019 one 2.1.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2020 | 66 | 21 | 1 | |
| 2019 | 101 | 49 | 6 | |
| 2018 | 228 | 72 | 6 | |
| 2017 | 188 | 75 | 12 | |
| 2016 | 374 | 97 | 19 | |
| 2015 | 521 | 121 | 29 | |
| 2014 | 393 | 105 | 26 | |
| 2013 | 321 | 85 | 19 | |
| 2012 | 339 | 87 | 16 | |
| 2011 | 147 | 66 | 7 | |
| 2010 | 963 | 95 | 18 | |
| 2009 | 1384 | 90 | 37 |
Heaviest year here is 2009 at 15.4 complaints per run; lightest is 2019 at 2.1.
What to inspect on this car
One system accounts for 32% of everything Dodge Journey owners report: Electrical System, 1,982 of 5,025 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Electrical System | 31 | 46 | |
| Service Brakes | 52 | 7 | |
| Engine | 14 | 34 | |
| Air Bags | 111 | 5 | |
| Unknown Or Other | 16 | 14 | |
| Power Train | 16 | 14 | |
| Steering | 17 | 4 | |
| Seats | 2 | 2 |
Recalls to check against your VIN
NHTSA has 26 recall campaigns on the Dodge Journey; the 6 below cover build years 2009 to 2020. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 16V273000 | Steering:hydraulic Power Assist:hose, Piping, And Connections | 2009–2016 |
| 18V332000 | Electrical System:wiring | 2014–2018 |
| 15V431000 | Engine And Engine Cooling:engine | 2011–2015 |
| 17V432000 | Air Bags:frontal | 2011–2015 |
| 15V675000 | Electronic Stability Control (esc) | 2012–2015 |
| 25V552000 | Back Over Prevention: Sensing System: Camera | 2019–2020 |
16V273000 was opened in 2016 on cars built from 2009: 7 years on the road before the recall.
The Journey against its rivals
The Journey draws 5.4 complaints per production run; the Hyundai Santa Fe Sport 2.5 and the Lincoln MKX 3.7. That is the highest rate of the 3.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Dodge Journey | 5,025 | 936 | 3.9% | |
| Hyundai Santa Fe Sport | 1,152 | 453 | 1.5% | |
| Lincoln MKX | 1,325 | 359 | 3.8% |
How serious were they
Of the 5,025 reports on the Dodge Journey, 3.9% involved a crash against 5.8% across all vehicles, below the norm.
| Outcome | Dodge Journey | All vehicles |
|---|---|---|
| Complaints filed | 5,025 | 1,115,966 |
| Involved a crash | 196 (3.9%) | 64,194 (5.8%) |
| Involved a fire | 100 (2%) | 26,974 (2.4%) |
| Injuries reported | 234 | 58,013 |
| Deaths reported | 1 | 2,728 |
Crash-related reports run 33% below the all-vehicle rate.
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How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Dodge Journey share of that is 5,025 complaints over 936 runs, 0.45% of everything on record.
Frequently asked questions
How do I check a Dodge Journey VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 5,025 NHTSA complaints from 936 Journey runs and 26 recall campaigns. No account, no card.
Which Journey production run has the most complaints?
3D4GG57V69T, a 2009 build, with 73 complaints. The typical Journey run has 5.4.
Which Journey years have the most complaints?
Per production run, 2009 is heaviest at 15.4 complaints per run and 2019 lightest at 2.1.
Does the Journey get more complaints than the Hyundai Santa Fe Sport?
Yes: 5.4 complaints per production run for the Journey against 2.5 for the Hyundai Santa Fe Sport.
How many Journey complaints involve a crash?
3.9% of 5,025 reports, against 5.8% across all vehicles; 100 involved a fire.
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