Genesis owners have filed 916 complaints with NHTSA across 7 models. On average the car was 2.52 years old when the problem happened, and 70.2% of reports fall inside the first three years — while the factory warranty was still running.
What breaks on Genesis
The systems Genesis owners report most, and how often each failure ended in a crash.
| System | Complaints | Share of Genesis | Ended in a crash |
|---|---|---|---|
| Electrical System | 12.1% | 1.8% | |
| Unknown Or Other | 8.8% | 4.9% | |
| Engine | 5.7% | 0% | |
| Power Train | 5.5% | 0% | |
| Fuel/Propulsion System | 4.9% | 0% | |
| Exterior Lighting | 3.7% | 2.9% | |
| Fuel System, Gasoline | 3.1% | 0% | |
| Engine, Fuel/Propulsion System | 2.6% | 0% |
When Genesis problems show up
| Measure | Value | What it means |
|---|---|---|
| Average age at failure | 2.52 years | How old the car was when the problem happened |
| Reported inside 3 years | 70.2% | Share of complaints filed while the factory warranty was likely still running |
| Complaints describing a crash | 67 | Of 916 total |
| Complaints describing a fire | 5 | Of 916 total |
A low average age does not automatically mean a fragile car: a brand with a young fleet on the road will always skew early. Read it next to the share reported inside three years.
Which Genesis models draw the most complaints
Volume follows sales, so a bestseller will always top this list. The columns worth reading are age at failure and how many reports ended in a crash.
Genesis complaints by model year
A bad generation shows up here as a block of years, not as a single spike. Recent years look quiet simply because those cars are young and still under warranty.
| Model year | Complaints | Crashes | Fires |
|---|---|---|---|
| 2026 | 2 | 1 | |
| 2025 | 8 | — | |
| 2024 | 2 | — | |
| 2023 | 13 | — | |
| 2022 | 11 | 1 | |
| 2021 | 7 | 2 | |
| 2020 | 1 | 1 | |
| 2019 | 8 | — | |
| 2018 | 9 | — | |
| 2017 | 6 | — |
What Genesis owners report
Grouped by the system owners named. Open any row for the full reports, in their own words — one per model so the same fault does not repeat.
Electrical System 111 Read
Oil light keeps coming on suddenly, I looked online and there are many people who have had the same issue. It's only intermittent, and turns off when moving and turns on when idle. The first time it came on was when I was crawling on a first time in forever frozen Alabama road. I was very careful not to start sliding, and when the sign came on I panicked and ended up in a ditch. The safety issue comes from not knowing if this is a sensor issue or an actual oil issue. Most people stated that it was a sensor issue but to replace it, you must access inside of the motor
On Thursday 10/24/2024 I went to use my car which was parked in my garage and although the car was unlocked none of the doors would open. The car was completely dead and I had used it just several days before. Nothing would open doors, trunk no response from the key fob. A tow truck had to be called and the truck dragged the car out of the garage and placed dolly wheels on the front and towed from the rear to a Genesis dealer. My concern this electrical problem locked the car if a child was in the rear the only way to get the child out would be to break a window and then entry through the broken window as well as exit. The included metal key would not open the door and no access to the trunk or under the hood. The doors are electronic and power operated
My AC in my 2023 GV 70 stopped working. Apparently this is a known defect but I was never notified. Im currently in NC, 3 hours from my home in [XXX] where the heat index is 110 degrees. Now i have to drive home to get service without AC. I reached out to the dealer four times today including the service manager, service coordinator and Anthony the GM but no one has returned my call. I called Genesis customer service and their response was “sorry no appointments until late next week and we have no loaners until late September”. Clearly, no one at Genesis at the dealer level or corporate cares enough to help me solve this problem so I am forced to find an independent mechanic who can work on my vehicle and rent my own car until it’s repaired. This is completely unacceptable especially for a luxury vehicle. First, not being notified of a problem Genesis has known about for a long time so i could repair it before it’s become a calamity (where i am now). Second, no one cares enough to help me solve their defective parts problem! I expect Genesis to pay for both the repairs and my rental plus any additional out of pocket expenses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown Or Other 81 Read
While driving home, I engaged the self-driving feature. The vehicle immediately speeded up, and aggressively veered to the left, causing it to exit the roadway onto the grassy median, where it struck several of the metal rails and plastic pylons. This malfunction resulted in a dangerous loss of control that could have resulted in a far more severe collision. Please note the following details regarding the vehicle and its history: - Ownership: I am the second owner of the vehicle and have owned it for less than one year. The previous owner was a rental car company. - Prior Service History: I have previously taken this vehicle to the dealership on two separate occasions specifically to address concerns regarding the self-driving system pulling to the left. In both instances, I was informed that no issues could be identified. Given that this is a recurring issue that has now resulted in a collision, and my car being totalled by my insurance. I ask that you open a formal investigation into the safety and functionality of the self-driving option for this vehicle. (2024 Genesis G70 Stantard)
The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independently, and hit the contact, causing him to flip up in the air, and the contact fell down at the curb on the driver's side of the driveway. The vehicle continued to roll down, rolled up the hill of the driveway, rolled back down, and crashed into the wall and mailbox box. The contact stated that bystanders assisted him up. The bystanders also attempted to open the vehicle; however, the vehicle was still locked. The vehicle was not occupied at the time of the failure. The contact sought medical assistance the next day and was informed that he had sustained separation of muscles on the right side of his back. There was no police report filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field inspector to inspect the vehicle. The field inspector informed the contact that the EDR would not indicate the cause of the failure as it could not operate while the vehicle was turned off. The manufacturer later contacted the contact and informed him that they could not assist as the EDR did not reveal the cause of the failure. The failure mileage was approximately 80,000
Air conditioner evaporator core failure. Air conditioner stopped working. Took vehicle to shop and was told by dealer this was a common problem and that TSB 25-HA-002G was issued concerning this problem. After researching vehicle online, I found a Facebook page with numerous other owners having the same problem. Local dealer told me it would cost 3700 to repair. This vehicle is five years old and although the Genesis Corporations is aware of the problem (TSB) they seem to be pushing the repair of a defective product off onto the customers
Engine 52 Read
The contact owns a 2022 Genesis GV80. The contact stated that while stopped at a traffic light, the vehicle shut off unexpectedly. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was scheduled to be towed to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 52,392
I had noticed my GV70 had not been functioning correctly for about 3 weeks prior to scheduled maintenance due. The vehicle has become slow and sluggish accelerating. Was concerning as I had pulled out in traffic not expecting limited acceleration. NO check engine or warning signs displayed. I traveled from Midland, TX to Genesis of Grapevine for scheduled maintenance to be performed. Later that day was informed that my radiator had been crack. Due to road debris and my extended warranty would not cover it most likely. Of course road damage would have had caused this as my expensive vehicle has never been off road. After researching Genesis Forum I have learned that this is a structural defect that has been corrected on later models. So Genesis has obviously taken corrective measures to prevent this from happening on newer year models. This is something that should have been corrected with a recall. Now it is being deemed as road damage. Please look into this
I had started having problems with burning oil really quickly and it having lots of smoke out the tail pipe it was losing 2-3 quarts in a few days and after inspecting the left turbo pipe is cracked and leaking lots of oil and may be a fire hazard soon
Power Train 50 Read
The contact owns a 2024 Genesis GV70. The contact stated that after starting the vehicle, the vehicle failed to accelerate. There was no warning light illuminated. The contact stated that the vehicle moderately accelerated after switching gear. Additionally, the START/STOP warning light was displayed orange instead of white during the failure. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000
At approximately 68k miles, I observed hesitation when pulling away from a stop in our 2023 GV80 2.5t AWD Prestige. At 71,300 miles, we observed an increasing howling noise from the rear of the vehicle, primarily at coasting, with various tones emitted during application and release of the accelerator pedal. The rear differential fluid was drained for inspection, and there were metal shavings accumulated on the drain magnet, discolored (metallic shavings) fluid, and visible shiny metal flakes in the drained fluid. The differential is close to total failure on this vehicle. Hyundai has issued a TSB, so it is known, but they are not recalling this extreme safety hazard that has been reported for several years across many owners. A quick search of various owner forums reveals this truth. Moreover, replacement differentials do not improve the issue, often having to be replaced themselves only a short time later
When turning on the car, the right side of the dashboard (digital panel) will not turn on, it will not display rpm, gas or speed. The turn signals are not making the click noise. The issue happens randomly and I haven’t been able to replicate it in the presence of the dealer. Once the dashboard is back on the service engine light will come on and a service code is noted on the diagnostic system. This has been ongoing since the car was brand new, the first instance at 1,200 miles
Fuel/Propulsion System 45 Read
Vehicle received recall 023G (TSB 24-01-076G) on 4/30/2025 at 42,910 miles for P0088 fuel rail pressure issue, involving ECU update to high-pressure fuel pump control logic. No codes were present at that time and no physical inspection of the pump was performed — only a code scan. Vehicle had no check engine light prior to this recall. On 9/16/2026 at 46,471 miles, P0088 code returned, diagnosed at an independent repair shop. Concerned the recall fix did not address the underlying defect
I purchased the vehicle on [XXX], signing purchase contract and paying deposit of $10k. Monday 06/08/26, I received a call from dealership that they need to recoup the vehicle due to safety recall, explaining that they shouldn’t have sold it to me. Apparently, the recall was initiated on 03/02/26, and as of today, “Remedy not yet available”. The sales person, dealership or manufacturer, can not tell me if/when a remedy is coming. It’s been 4 months since recall was initiated when no indication when a remedy is a available. How long should it take for remedy be available? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The high-pressure fuel pump failed, resulting in insufficient fuel delivery to the engine. This caused a significant loss of engine output, with the vehicle unable to accelerate beyond approximately 35 mph or stalling around 60 mph and exhibiting very slow acceleration. The lack of adequate power created unsafe driving conditions. I was nearly rear-ended while making a right turn and again while attempting to merge onto the interstate, as the vehicle could not accelerate as expected. There were no warning lights or prior indications of a problem on the dashboard. The issue first occurred on 2/21/2026, and I immediately stopped driving the vehicle. The vehicle has since been inspected by the Charlotte Genesis dealership, which diagnosed a high-pressure fuel pump failure
Exterior Lighting 34 Read
One night shortly after I picked up my 2020 genesis g90, I was driving home on a city street when I noticed something wrong with my headlights. As I was driving I was trying to figure out what was wrong with them. I kept thinking that there was an obstruction on the headlights that was causing some darkened areas right in the center of my field of vision. While trying to determine what was causing this, I was momentarily distracted and I brushed up against a curb causing a nasty incidence of 'curb rash' on my front passenger wheel. So my brand-new g90 with less than 100 miles on it was now disfigured. The good news is I can get a brand-new wheel installed for only $1,025! After dropping eighty grand on the g90, this was actually extraordinarily bad news. I called the dealership to see if the headlights needed adjustment. I was informed that "genesis was aware of the problem but there was nothing that can be done about it". I consider this a safety defect since these darkened areas obstruct a clear view of the road at night
The contact owns a 2023 Genesis G70. The contact stated that while the vehicle was parked inside the garage, the contact discovered that passenger’s side headlight was cracked and there was moisture inside the headlight. The contact stated that the moisture inside the headlight affected the operation of the turn signal. While the indicator was engaged, the message "Blinker Compromised" was displayed, and a triangle with an exclamation point was illuminated. The dealer was contacted and informed the contact that the cost of repair was not covered because the vehicle was not under warranty. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 54,000
Left front headlight accumulates significant amount of water that worsens with rain events. Places water in proximity with LED lamps and wiring creating risk of electrical shorts and lamp failure. This is known issue addressed by a Genesis TSB, but no recall has been initiated despite safety concerns
Fuel System, Gasoline 28 Read
The contact owns a 2022 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the two local dealers had shut down, and the other authorized dealers were extremely far away. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure
The contact owns a 2022 Genesis G80. The contact stated that while depressing the brake pedal, three seconds later the vehicle hesitated, and the vehicle lost power. The contact was able to turn off and restart the vehicle, and the vehicle started working as intended. No warning light was illuminated. The contact stated that the failure only occurred in hot weather. A dealer was contacted. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with NHTSA Campaign Number: 24V282000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 33,171
The contact owns a 2025 Genesis GV70. The contact received notification of NTHSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure
Engine, Fuel/Propulsion System 24 Read
I went go put gas in the car but as I start driving I was riding lost power of the car I pulled over but it was a school bus behind me that the bust drive had called the police I got out the car I seen smoke from the passionate side of the car seeing smoking. So I step back seen that the motor was on fire then it started busting out the windows and tires. It burnt up the car so bad that they had go get more water. Engine & fuel pump is the components that need to be checked upon request. & not yet it haven't been expected about the insurance yet but they is going too, safety risk caught on fire
The vehicle experienced difficulty starting, followed by the engine nearly stalling. Immediately afterward, diagnostic trouble code P0087F0 (Fuel Rail/System Pressure Too Low) was triggered and stored as an open code. This indicates the fuel rail/system pressure dropped below the level needed for normal engine operation, meaning the engine was not receiving adequate fuel. The failed component appears to be the fuel delivery/fuel pressure system (fuel pump or fuel rail). The vehicle is available for inspection upon request. My safety may be put at risk because the engine nearly stalled while driving, which could cause a sudden loss of power in traffic, while merging, or at highway speed. The problem has not yet been confirmed by a dealer; I have an appointment scheduled but the earliest availability was approximately one month out given the severity of the symptom. There were no prior warning lamps or messages before this incident. The trouble code and symptoms (hard starting, near-stall) appeared together for the first time on the date of this incident. I am also aware that other 2022-2023 Genesis GV70 owners have reported this identical P0087F0 code with matching symptoms in connection with known fuel pump/fuel line defects (NHTSA recalls 24V-282 and a more recent 2026 fuel line recall). I checked NHTSA's VIN lookup tool and my vehicle does not currently show as included in either recall population, despite the matching symptoms
My 2019 Genesis G90 (3.3L twin-turbo) previously received Recall 019G for the left turbocharger oil feed pipe at a authorized Genesis dealership. At approximately 137,508 miles, the right side turbocharger oil feed pipe failed. I experienced an engine oil leak, a strong burning oil smell, smoke from the engine compartment, engine light on, lost of power and oil leaking onto hot engine components. The vehicle was diagnosed by an independent repair facility, which determined that the right turbocharger oil feed pipe required replacement. I contacted Genesis Motor America requesting goodwill assistance because the right side pipe is the matching component to to the recalled left side, but my request was denied because the recall only applies to the left side. I am submitting this complaint because I believe the failure of the right side oil feed pipe is presenting the same safety risk
Unverified owner reports filed with NHTSA. Percentages are shares of all 916 Genesis complaints.
Genesis against the rest
| Measure | Where Genesis sits | Out of |
|---|---|---|
| By complaint volume | #0 | 29 brands with 3,000+ complaints |
| By age at failure (later is better) | #0 | 29 brands |
| Complaints ending in a crash | 7.3% | across all 916 reports |
Ranking by volume says more about how many cars a brand sells than about how they hold up. Age at failure is the fairer of the two.
Genesis problems by model
6 Genesis models have owner complaints on file. Pick one for its worst years, failing systems and what owners actually wrote. Another 1 Genesis models have no complaints on record at all.
| Model | Owner complaints | Years | Most reported system |
|---|---|---|---|
| Genesis GV70 | 2022–2026 | Fuel/propulsion system | |
| Genesis G80 | 2017–2026 | Electrical system | |
| Genesis GV80 | 2021–2026 | Electrical system | |
| Genesis G70 | 2019–2026 | Engine | |
| Genesis GV60 | 2023–2026 | Electrical system | |
| Genesis G90 | 2017–2026 | Electrical system |
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,115,966 of them, covering 2,019 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
How reliable is Genesis?
Owners have filed 916 complaints across 7 Genesis models. On its own that number reflects how many Genesis cars are on the road — compare the average age at failure (2.52 years) instead.
What breaks most often on a Genesis?
The most reported system is Electrical System with 111 complaints.
Do Genesis problems show up under warranty?
70.2% of Genesis complaints describe something that happened in the first three years, while the factory warranty was likely still running.
Which Genesis model has the most complaints?
See the model list above — each card shows its complaint count, and the model page breaks it down by year and by system.
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