Owners have filed 57 complaints on the Mitsubishi Eclipse Cross, covering 2018–2025. The system named most often is Electrical System (12 reports). Worst years by volume: 2018, 2019, 2022; cleanest: 2025, 2020, 2023. 8 reports describe a crash, 2 a fire, 1 a death. On average the car was 2.2 years old when the problem happened.
What breaks on Mitsubishi Eclipse Cross
Grouped by the system owners named — percentages are shares of all 57 Eclipse Cross complaints. Open any row for the full reports in owners' own words.
Electrical System 12 Read
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The…
I was driving my vehicle on 11/12/19, presses the brakes in preparation to make a turn. The brakes failed and would not stop the vehicle , the ABS , brake assist and hill assist did not work, which resulted in me being unable to stop the vehicle . The end result was me getting into a collision causing over $4000 worth…
After purchasing my vehicle on 10/31/18, I experienced 6 headlight changes from that point till 4/19/20. On 4/19/20, while driving I smelled an electrical burning smell. As I proceeded to pull to a safe location my headlight indicator light came then I loss all power and function of the vehicle.pressing the breaks and…
Air Bags 7 Read
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
I hit a deer head on going 70 miles per hour and the air bags never deployed
The driver's airbag exploded on my left side, cutting my left arm and rendering me deaf in both ears from the impact when I was hit on the left rear panel by a motorcycle, killing the rider. My hearing is permanently damaged and I have sustained back and neck injury. I was in a median between four lanes of traffic on…
Steering 7 Read
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a…
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a…
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either…
Power Train 7 Read
Shift lever/gear control and indicator devices: The vehicle can be switched off even when it isn't in park, and this action does not engage the parking function. Instead, it remains in Neutral, which means the car may roll—even on a slight slope like a driveway. This poses a safety risk as the car could potentially…
There is times when driving that the transmission jerks when I press the pedal, like the car is slipping when acceleration. I have 76,600 miles on it
The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that…
Engine 6 Read
The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle. The contact was exiting the…
No Crank or Power 2x time in 4 months - 1st incident Nov 2025 with 6k miles; 2nd incident Mar 2026 with 9k miles
The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated. The…
Structure 3 Read
The contact owns a 2025 Mitsubishi Eclipse Cross. The contact stated that the vehicle was recently purchased. The contact stated that while driving 40 MPH, other drivers were waving to contact, attempting to notify the contact that the drip rail molding on the driver's side had detached. The contact pulled over to the…
The Wind blew the passenger side panels off my car while driving. It even took some of the clips from the car. Safe panels should be tested for extreme wind and should not have fallen off
The metal part where the door close is sticking up and hit my feet every time I get out my car. And it's not safe
Exterior Lighting 2 Read
Unknown
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road…
Vehicle Speed Control 2 Read
When on the highway, I set the cruise for a set speed. With no other cars around me, my speed will vary significantly. I set the speed for 70mph (speed limit) and the car will go from 64mph and surge up to 78mph all on it's own. This has happened to me 4 times to date. Once it ended in a speeding ticket when I first…
When I use the acc, and the highway is hilly, the acc will engage the fcm (forward collision mitigation), resulting in the brakes being applied, sometimes forcefully, resulting in an immediate slow down of my vehicles speed. This can cause accidents as those around me had to slam on their brakes as well. When going up…
Eclipse Cross years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2025 | Engine | — | — | |
| 2024 | Air Bags,service Brakes,forward Collision Avoidance | 2 | — | |
| 2023 | Air Bags | 1 | — | |
| 2022 | Electrical System | — | — | |
| 2020 | Air Bags | 1 | 1 | |
| 2019 | Air Bags,forward Collision Avoidance | 3 | — | |
| 2018 | Air Bags | 1 | 1 |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 46 |
| Average complaints per series | 1.2 |
| Worst single series | 3 complaints |
| Average age at failure | 2.2 years |
A model average of 1.2 hides a worst series at 3. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the Eclipse Cross?
By complaint volume, 2018, 2019, 2022 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which Eclipse Cross years are the cleanest?
2025, 2020, 2023 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Mitsubishi Eclipse Cross have?
57 owner complaints filed with NHTSA, covering 2018–2025. Of those, 8 describe a crash and 2 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.