The most-reported Eclipse Cross run is JA4AT5AA4JZ (2018 builds) with 3 complaints, 2.5× the typical run. Electrical system problems make up 22% of reports; 2018 is the worst model year at 1.7 complaints per run; NHTSA lists 2 recall campaigns for Eclipse Cross model years 2018–2019.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Mitsubishi Eclipse Cross has 49 of them on record. The five runs at the top of this table hold 20% of every Eclipse Cross complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| JA4AT5AA4JZ•••••• | 2018 | — | — | |
| JA4AT5AA0JZ•••••• | 2018 | — | — | |
| JA4AT5AA9JZ•••••• | 2018 | — | — | |
| JA4AT5AA6JZ•••••• | 2018 | — | — | |
| JA4ATWAA7SZ•••••• | 2025 | — | — | |
| JA4AT4AA2JZ•••••• | 2018 | 1 | — | |
| JA4AT5AA2JZ•••••• | 2018 | — | — | |
| JA4ATWAA1PZ•••••• | 2023 | — | — | |
| JA4ATWAA5NZ•••••• | 2022 | — | — | |
| JA4AT5AA7JZ•••••• | 2018 | — | — | |
| JA4AT5AA8JZ•••••• | 2018 | — | — | |
| JA4AT4AA1JZ•••••• | 2018 | — | — |
Each of the other 37 Eclipse Cross runs has 1 complaint or fewer. ForCar has checked 26 Eclipse Cross VINs so far, most often 2025, 2018, 2023 builds; 2 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Mitsubishi Eclipse Cross the gap between build years is 1.7×: a 2018 car draws 1.7 complaints per run, a 2019 one 1.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2025 | 4 | 3 | — | |
| 2024 | 7 | 7 | 3 | |
| 2023 | 5 | 4 | 1 | |
| 2022 | 7 | 6 | — | |
| 2020 | 5 | 5 | 1 | |
| 2019 | 13 | 13 | 3 | |
| 2018 | 19 | 11 | 1 |
Heaviest year here is 2018 at 1.7 complaints per run; lightest is 2019 at 1. The 2025 line is still collecting reports, so it reads low.
What to inspect on this car
One system accounts for 22% of everything Mitsubishi Eclipse Cross owners report: Electrical System, 18 of 60 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Electrical System | 3 | 1 | |
| Unknown Or Other | — | 1 | |
| Air Bags | 7 | — | |
| Service Brakes | 3 | — | |
| Engine | 1 | 2 | |
| Power Train | — | — | |
| Steering | 2 | — | |
| Forward Collision Avoidance | 2 | — |
Recalls to check against your VIN
NHTSA has 2 recall campaigns on the Mitsubishi Eclipse Cross; the 2 below cover build years 2018 to 2019. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 18V620000 | Electrical System:software | 2018–2019 |
| 18V621000 | Forward Collision Avoidance: Adaptive Cruise Control | 2018 |
The Eclipse Cross against its rivals
The Eclipse Cross draws 1.2 complaints per production run; the Toyota RAV4 2.3, the Jeep Wrangler 4.7 and the Honda CR-V 3.7. That is the lowest rate of the 4.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Mitsubishi Eclipse Cross | 60 | 49 | 15% | |
| Toyota RAV4 | 8,453 | 3,661 | 8.5% | |
| Jeep Wrangler | 14,316 | 3,055 | 3.2% | |
| Honda CR-V | 14,848 | 4,017 | 5.1% |
How serious were they
Of the 60 reports on the Mitsubishi Eclipse Cross, 15% involved a crash against 5.8% across all vehicles, above the norm.
| Outcome | Mitsubishi Eclipse Cross | All vehicles |
|---|---|---|
| Complaints filed | 60 | 1,115,966 |
| Involved a crash | 9 (15%) | 64,194 (5.8%) |
| Involved a fire | 2 (3.3%) | 26,974 (2.4%) |
| Injuries reported | 6 | 58,013 |
| Deaths reported | 1 | 2,728 |
Crash-related reports run 159% above the all-vehicle rate.
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How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Mitsubishi Eclipse Cross share of that is 60 complaints over 49 runs, 0.01% of everything on record.
Frequently asked questions
How do I check a Mitsubishi Eclipse Cross VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 60 NHTSA complaints from 49 Eclipse Cross runs and 2 recall campaigns. No account, no card.
Which Eclipse Cross production run has the most complaints?
JA4AT5AA4JZ, a 2018 build, with 3 complaints. The typical Eclipse Cross run has 1.2.
Which Eclipse Cross years have the most complaints?
Per production run, 2018 is heaviest at 1.7 complaints per run and 2019 lightest at 1.
Does the Eclipse Cross get more complaints than the Toyota RAV4?
No: 1.2 complaints per production run for the Eclipse Cross against 2.3 for the Toyota RAV4.
How many Eclipse Cross complaints involve a crash?
15% of 60 reports, against 5.8% across all vehicles; 2 involved a fire.
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