The 2007 draws 11.5 complaints per run and the 2008 4.92, a 2.3-fold gap within the same model. Half of all complaints arrive by 6 years of age, so 67.5% land after the 5-year basic warranty ends. The system owners report most is Electrical System, with 60 complaints, typically at 6 years.
Hyundai Entourage years to avoid — and the best ones
| Model year | Per run | Complaints | Runs | Enough history? |
|---|---|---|---|---|
| 2008 | 64 | 13 | yes | |
| 2007 | 184 | 16 | yes |
Among the 2 Hyundai Entourage years with enough history, the three to walk away from are 2007, 2008; the three worth hunting are 2008, 2007.
When it starts to break
| Age at failure | Complaints | Running total | Warranty |
|---|---|---|---|
| 0 years | 7.7% | covered | |
| 1 year | 16.2% | covered | |
| 2 years | 23.5% | covered | |
| 3 years | 26.9% | covered | |
| 4 years | 32.5% | covered | |
| 5 years | 39.7% | you pay | |
| 6 years | 50.9% | you pay | |
| 7 years | 57.3% | you pay | |
| 8 years | 65.4% | you pay | |
| 9 years | 73.9% | you pay | |
| 10 years | 78.6% | you pay | |
| 11 years | 87.2% | you pay | |
| 12 years | 93.6% | you pay | |
| 13 years | 96.6% | you pay | |
| 14 years | 98.7% | you pay | |
| 15 years | 100% | you pay |
Basic warranty on this car is 5 years / 60,000 miles. Only 32.5% of reported failures happen inside it — the remaining 67.5% come out of the owner's pocket. Powertrain cover (10 years / 100,000 miles) reaches further, but it only covers the engine and transmission, which account for about 8% of the complaints here.
What actually fails — and at what age
On the Hyundai Entourage, the early trouble is Latches/locks/linkages — reported at around 3.7 years, so a car still under warranty is the one to check for it. What waits further out is Electrical System at 6 years — past every basic warranty, and the bill lands on whoever owns the car then.
| System | Complaints | Typical age | Crash | Fire |
|---|---|---|---|---|
| Electrical System | 6 yrs | 3 | 2 | |
| Structure | 5.1 yrs | 1 | — | |
| Suspension | 8.6 yrs | 3 | — | |
| Latches/locks/linkages | 3.7 yrs | — | — | |
| Service Brakes | 8.1 yrs | 1 | 4 | |
| Engine | 7.7 yrs | — | 3 | |
| Air Bags | 8 yrs | 4 | 1 | |
| Exterior Lighting | 5 yrs | — | — |
What else in this class
6 models share the Entourage's vehicle class. Per production run, the Toyota Sienna draws 6.57, the Honda Odyssey 7.17 and the Kia Carnival 2.81, against 8.59 for the Entourage. That is the most complaints of the group.
| Same class as the Entourage | Complaints on record | Recall campaigns | Years built |
|---|---|---|---|
| Toyota Sienna | 165 | 1995–2026 | |
| Honda Odyssey | 206 | 1995–2026 | |
| Kia Carnival | 16 | 2022–2026 | |
| Chrysler Pacifica | 98 | 2004–2026 | |
| Chrysler Town and Country | 174 | 1990–2016 | |
| Kia Sedona | 70 | 2001–2021 |
The table shows totals on record; the rates per production run are in the sentence above.
Good year or bad year — the VIN settles it.
- Check any VIN against complaints for its exact build year and plant
- Exact value for that car, adjusted for its mileage
- Full research report as a PDF you can hand to a mechanic
- Alerts if a recall lands on a car in your garage
- No ads, on every page
- No ads, no tracking — and much more
Frequently asked questions
Is the Hyundai Entourage reliable?
By complaints per production run it is worse than typical: 8.59 against 3.73 for the average car, and more than each of the 3 class rivals we compared.
When do Entourage problems usually start?
Half of all complaints arrive by 6 years of age. The most reported system is Electrical System, typically at 6 years, followed by Structure.
Will the warranty cover Entourage problems?
Mostly not: basic cover is 5 years / 60,000 miles, and only 32.5% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 8% of the complaints here.
Is the Entourage more reliable than the Toyota Sienna?
No: 8.59 complaints per production run for the Entourage against 6.57 for the Toyota Sienna.
Mark ForCar as a preferred source and our data shows up first in your Google results. One click, no account.