The most-reported NX run is JTJHKCFZ1N2 (2022 builds) with 2 complaints, 1.7× the typical run. Unknown or other problems make up 33% of reports; NHTSA lists 18 recall campaigns for NX model years 2015–2025.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Lexus NX has 14 of them on record. The five runs at the top of this table hold 47% of every NX complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| JTJHKCFZ1N2•••••• | 2022 | — | — | |
| 2T2HKCEZ0NC•••••• | 2022 | — | — | |
| 2T2KGCEZ9NC•••••• | 2022 | 1 | — | |
| 2T2GGCEZXNC•••••• | 2022 | — | — | |
| JTJAKCEZ3N2•••••• | 2022 | — | — | |
| JTJKGCEZ2N2•••••• | 2022 | 1 | — | |
| JTJHKCFZXN2•••••• | 2022 | — | — | |
| 2T2ADCAZ8NC•••••• | 2022 | 1 | — | |
| 2T2KGCEZ5NC•••••• | 2022 | — | — | |
| JTJKKCFZ0N2•••••• | 2022 | — | — | |
| JTJGKCEZ4N5•••••• | 2022 | — | — | |
| JTJKKCFZ2N2•••••• | 2022 | — | — |
Each of the other 2 NX runs has 1 complaint or fewer. ForCar has checked 186 NX VINs so far, most often 2024, 2026, 2025 builds; 1 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2022 | 16 | 13 | 3 |
Heaviest year here is 2022 at 1.2 complaints per run; lightest is 2022 at 1.2. The 2022 line is still collecting reports, so it reads low.
What to inspect on this car
One system accounts for 33% of everything Lexus NX owners report: Unknown Or Other, 6 of 17 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Unknown Or Other | 1 | — | |
| Electrical System | 1 | — | |
| Visibility/wiper | — | — | |
| Wheels | 1 | — | |
| Seats | — | — | |
| Service Brakes | 1 | — | |
| Structure | — | — | |
| Vehicle Speed Control | 1 | — |
Recalls to check against your VIN
NHTSA has 18 recall campaigns on the Lexus NX; the 6 below cover build years 2018 to 2025. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 25V744000 | Back Over Prevention:display Function | 2022–2025 |
| 26V162000 | Back Over Prevention:software | 2022–2025 |
| 24V482000 | Seats:front Assembly:head Restraint | 2024–2025 |
| 25V040000 | Steering:column | 2023–2024 |
| 23V480000 | Steering:column | 2023–2024 |
| 20V682000 | Fuel System, Gasoline:delivery:fuel Pump | 2018–2019 |
25V744000 was opened in 2025 on cars built from 2022: 3 years on the road before the recall.
The NX against its rivals
The NX draws 1.2 complaints per production run; the Toyota RAV4 2.3, the Jeep Wrangler 4.7 and the Tesla Model Y 5.5. That is the lowest rate of the 4.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Lexus NX | 17 | 14 | 23.5% | |
| Toyota RAV4 | 8,453 | 3,661 | 8.5% | |
| Jeep Wrangler | 14,316 | 3,055 | 3.2% | |
| Tesla Model Y | 677 | 124 | 20.2% |
How serious were they
Of the 17 reports on the Lexus NX, 23.5% involved a crash against 5.8% across all vehicles, above the norm.
| Outcome | Lexus NX | All vehicles |
|---|---|---|
| Complaints filed | 17 | 1,116,631 |
| Involved a crash | 4 (23.5%) | 64,221 (5.8%) |
| Involved a fire | 0 (0%) | 26,977 (2.4%) |
| Injuries reported | 2 | 58,047 |
| Deaths reported | 0 | 2,728 |
Crash-related reports run 305% above the all-vehicle rate.
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How this check works
The file behind this page holds 1,116,631 complaints filed with NHTSA between 1981 and 2026, across 299,142 production runs. The Lexus NX share of that is 17 complaints over 14 runs, 0% of everything on record.
Frequently asked questions
How do I check a Lexus NX VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 17 NHTSA complaints from 14 NX runs and 18 recall campaigns. No account, no card.
Which NX production run has the most complaints?
JTJHKCFZ1N2, a 2022 build, with 2 complaints. The typical NX run has 1.2.
Does the NX get more complaints than the Toyota RAV4?
No: 1.2 complaints per production run for the NX against 2.3 for the Toyota RAV4.
How many NX complaints involve a crash?
23.5% of 17 reports, against 5.8% across all vehicles; 0 involved a fire.
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