Mini Countryman — Recalls, Reliability, Specs & VIN Decoder

The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.

On 3/24/22 I was driving on the highway at approximately 1:30am my car made a loud noise and dropped down a bit on the front passenger side. At the same there was a cloud of smoke that came up from the same side. I pulled my car slowly off into the breakdown lane. Got out of my car to see what happened. The passenger tire was blown out. Had the car towed to Bedford, NH mini. They determined the Right front Coil Spring had snapped and a piece of it blew out the tire. Of note, I had not hit a pothole. They replaced it. I returned to the same place within a week because I heard creaking in the same area of that coil Spring. They inspected it and said it was fine. Between that time and the electrical fire I had the front light bulb on the passenger side replaced as it had burned out. On 7/31 at approximately 5:30am I had called valet parking to bring my car around at the Hotel I had stayed at. My friend noticed that light bulb on the passenger was once again burned out. We got in the car and I noticed the smell of smoke. I looked at my dash quickly and saw nothing. Then I saw smoke coming up from under my hood. Got out to check and noticed flames under my hood. I quickly alerted the desk clerk to call 911. It took approximately 3 minutes for them to arrive. By then the front right end was fully engulfed ing flames.

The vehicle onboard screen is very slow to connect to our Android phones. This has been an issue from the very beginning. A drivetrain fault message appeared on 04/01 (NOT a joke!!) and the car was not responsive to going in reverse gear. The transmission stopped responding and we were barely able to make it to the dealership. The car wouldn't go past 40mph. We've had the car since mid-December and it only has a little over 1200 miles.

Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that "all the early 2025 Countrymen seem to have these issues." Dealer is now indicating that full head unit replacement may be required, with extended out-of-service time. The defect creates a documented driver-distraction risk and aligns with multiple existing NHTSA complaints and BMW Technical Service Bulletins for the 2025 Countryman platform. The sudden outage meant I had no information while driving on the interstate at speed and didn't know what was happening. I didn't even know if I was indicating to move over to the shoulder of the road. This happened at least 4 other times since I had had the car but thankfully only the once on an actual highway. Other times were in Atlanta city traffic and a couple of times in my driveway. Even more frustrating, I cannot get it to reliably pair with my iPhone 17 Pro. The lack of reliability increased markedly with the last MINI update which occurred about a week ago. I need to travel for work and cannot rely on this car to get me where I need to go and I actually avoid driving it now. The problem has been validated by the Dealer. The Service intake worker noted, "We have seen this in almost all of the early 2025 Countryman models." There was no warning at all when it happen

The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.

The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.

The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen.  Everything went black in an instant.  After a second of two the car lurched back to life.  I was able to pull over at that point.  The only "idiot light" that came on was a yellow engine symbol.  I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident.  If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.

When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.

At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me. I'd make more money trading in but the car is unsafe and I do not want another owner or drivers to be put in danger.

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetrain warning on the instrument cluster. Dealer has not yet diagnosed this latest problem but for the previous issue states it is due to high voltage battery not being fully charged when driving but does not acknowledge any faults with the system.

The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.

The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and corrosion on all four wheels that does not clear with normal driving. This indicates the brake pads are failing to make uniform contact with the rotors, compromising the integrity of the vehicle's primary safety system. The dealer has acknowledged the symptoms but has declined Integrated Brake (IB) Module–related repair, stating the VIN is not currently flagged for recall. However, these symptoms are materially consistent with the failure modes described in NHTSA recalls 24V-104 and 24V-697 involving the Integrated Brake Module on this platform. Despite three documented repair attempts (October 2025 – December 2025), the manufacturer has failed to rectify the underlying mechanical defect. Due to the unpredictable braking behavior and visible degradation of the braking components, I have limited the vehicle’s use and do not consider it safe for highway or emergency braking situations.

The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.

The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .

I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?

I purchased my car for school and to commute to work from new jersey to connecticut and since the day i purchased my car, i had not once felt safe in my own car. I towed my car in 3 times (9/15/18, 4/8/19, and 6/10/19) because my steering wheel would lock up and freeze. It was like driving a vehicle with the engines off. Non-driveable instances were 3 times. However, there were many instances when i would be driving on the highway over 50mph and if i had gone over a small pothole or i am turning my vehicle on a curved area or if i am driving on local roads and i am making a left or right turn, the steering wheel would jerk and lock for a brief moment and then release. To be frank, if i had not driven with both hands on the steering wheel at all times, i would have been involved in numerous auto-accidents that may have caused serious injuries to me and other civilians on the road. There was another incident two days ago on 6/26/19 (after the service department and the mini manufacturers told me my car was fixed for the 3rd time) where i was stuck in traffic and when i hit the brakes, the steering wheel locked up for a split second and the brakes would not work properly so i had to slam the brakes to come to a stop. Then i saw notifications (front collision malfunction and brake intervention not possible). This was the 4th time i experienced the same issue and is now even worse because the brakes did not work properly. My car is currently at the dealership again, and this time they should not get away with this issue. After the 3rd incident, i addressed this issue to the mini/bmw manufacturer and they are being rude and inconsiderate of my situation. This vehicle is a safety threat to me and many other civilians on the road. Someone please help me.

•What component or system failed or malfunctioned, and is it available for inspection upon request? I had brake caliper repaired on front right wheel, on 5/5/20. Had to have service on same brake caliper on 10/5/21 - revealed caliper froze causing excessive bakes wear. •How was your safety or the safety of others put at risk? Potential of brake failure. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealer repaired work- Passport Mini of Montgomery County, 820 Russell Ave, Gaithersburg, MD, 20879 •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

When stopped the brake pedal slowly goes to the floorboards. Sometimes i have to repeatedly pump the brake pedal while at a stop light to prevent running into the car in front of me. Took it to a dealership and they drove the car but couldn't fine any problems. The master cylinder leak down is getting progressively worse with time. I believe that i am qualified to write about this as i was, when younger, a top mechanic for porsche and volkswagen.

While driving in 10 degree f weather, the mini countryman overheated within 3 miles of driving from originally turning the car on (10 minutes of run time). The dealership noted that a rock passed through the grill that protects the auxillary cooling radiator and damaged the radiator, causing a leak. The new 2021 mini countryman cars contain a rock guard over the grill because they recognize this as a dangerous problem, but they have not fixed the problem with any car from a previous year. A simple rock guard having been installed is a very inexpensive and cheap solution that mini does not tell customers about until their car overheats and the bill is not covered under warranty. This situation was dangerous because it left the vehicle occupants stranded in freezing weather, where one person became borderline hypothermic (95f body temperature).

The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen.  Everything went black in an instant.  After a second of two the car lurched back to life.  I was able to pull over at that point.  The only "idiot light" that came on was a yellow engine symbol.  I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident.  If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.

use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.

75000 miles, the clip on the cam shaft has failed and I need a new engine for the car not to stall at traffic lights. Regular maintenance. Service center confirmed. There is an engine light and now the vehicle is unsafe and unusable with low miles!

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetrain warning on the instrument cluster. Dealer has not yet diagnosed this latest problem but for the previous issue states it is due to high voltage battery not being fully charged when driving but does not acknowledge any faults with the system.

Water pump broke; car overheated and belt needs to be replaced.

My engine malfunctioned after the module under the back seat was wet from an unknown water leak in the vehicle. My vehicle lost power without warning until I came to a complete stop on the side of a very busy highway. I'm not sure if the repair center kept the faulty module or not I would have to check. I know leaks have been a problem with my model in previous years but when I checked my VIN there were no recalls. This is a very dangerous defect and should be fixed.

I was pulling into shopping center all dashboard light up warnings etc. Started to head home because of prior incident with computer failure. Car stopped mid intersection and went dead. Put it in park restarted and drove home. Headlights and electrical engine would not shut off. Called service to tow to dealership repair. Tow truck driver attempted to turn of lights, no luck. Car repaired at dealership, was told at that point of a possible recall, but they didn't know of what. Car repaired. As soon a lease is up it is gone! *tr

The auxiliary cooling radiator was punctured by a foreign object, resulting in leaking coolant and engine overheat. The radiator is located in the lower left side of the bumper, with a large opening and no protection, leaving it susceptible to damage from rocks or even large enough insects while driving. The incident occurred while driving, causing my engine to overheat, and the need to pull over and have the car towed.

The vehicle onboard screen is very slow to connect to our Android phones. This has been an issue from the very beginning. A drivetrain fault message appeared on 04/01 (NOT a joke!!) and the car was not responsive to going in reverse gear. The transmission stopped responding and we were barely able to make it to the dealership. The car wouldn't go past 40mph. We've had the car since mid-December and it only has a little over 1200 miles.

use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.

While driving my countryman on the highway at about 50 mph, i my steering wheel suddenly and randomly jerked to the right. The jerk was sever enough to cause the car to swerve into the next lane cutting off a close by vehicle. I was able to maintain my line, and the issue occurred again causing my car to swerve an additional time. This is of serious concern for all drivers that this happens to and i am afraid that this will result in injury or death. During this time the elweather was dry and about 60f.the road was clear of debris, potholes and bumps. This is the first time in which this issue occurred for me in my +1 year of ownership.

I purchased my car for school and to commute to work from new jersey to connecticut and since the day i purchased my car, i had not once felt safe in my own car. I towed my car in 3 times (9/15/18, 4/8/19, and 6/10/19) because my steering wheel would lock up and freeze. It was like driving a vehicle with the engines off. Non-driveable instances were 3 times. However, there were many instances when i would be driving on the highway over 50mph and if i had gone over a small pothole or i am turning my vehicle on a curved area or if i am driving on local roads and i am making a left or right turn, the steering wheel would jerk and lock for a brief moment and then release. To be frank, if i had not driven with both hands on the steering wheel at all times, i would have been involved in numerous auto-accidents that may have caused serious injuries to me and other civilians on the road. There was another incident two days ago on 6/26/19 (after the service department and the mini manufacturers told me my car was fixed for the 3rd time) where i was stuck in traffic and when i hit the brakes, the steering wheel locked up for a split second and the brakes would not work properly so i had to slam the brakes to come to a stop. Then i saw notifications (front collision malfunction and brake intervention not possible). This was the 4th time i experienced the same issue and is now even worse because the brakes did not work properly. My car is currently at the dealership again, and this time they should not get away with this issue. After the 3rd incident, i addressed this issue to the mini/bmw manufacturer and they are being rude and inconsiderate of my situation. This vehicle is a safety threat to me and many other civilians on the road. Someone please help me.

The contact owns a 2018 Mini Cooper Countryman. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was excessively difficult to turn. There was no warning light illuminated. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to the dealer where it was diagnosed with ECM failure. The contact was informed that the ECM needed to be replaced. The vehicle was repaired. In addition, the contact was advised that the failure was a known failure with the vehicle while using the Click and Drive device. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 19,000.

While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and when i turned it on to drive, i had a hard time steering. I had to park for a long time (since i was at Costco decided to come inside the store), when i turned on engine, it was gone and working properly like the problem did not happened at all. There were still times that when i turned it off for a little bit to pick up something from a restaurant, when i come back, the steering wheel looks like it was stuck and unable to make left or right turns. It does not happen only when car is turned on and off, it also happens while driving. When i was in a roundabout, steering wheel also has locked/got stuck. I have had our mechanic check this issues twice but he could not find any problem.

Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.

Grinding noise near the front axis especially during tight corners when parking. Mechanics looked at it and saying the steering gear issue.

Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.

Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.

When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.

The vehicle brakes during turns in the road when it is inappropriate. Has led to braking almost to a stop on the highway in one incident and could possibly cause a rear end collision. It has done this around 30 times in the past year of owning the vehicle and has begun to cause anxiety on the road due to not knowing when it will activate. It also has not warned during near front end collisions when it should have. The software is faulty and I have brought it to the Mini of Dallas’ attention as well as the Mini of Arlington and the Mini/BMW N. America executive customer relations team which set up an appointment once for it to be inspected but then they said they couldn’t ‘recreate the road conditions’ and thus couldn’t do anything for me. Mini of Dallas said the same thing as well. No resolution even when having talked with the highest customer sales reps. Not really sure how to get this issue fixed. The mini of Dallas said it was the ‘computer just seeing ghosts in the screen’ and even though they recalibrated it or turned the sensitivity down it continues to do this random braking in bends of roads with no one on the road, oncoming traffic on the opposite side of the road, and other situations.

My 2021 MINI Cooper Countryman S model with John Cooper Works had to have a part replaced, a valve part, that allows the fuel tank to release air from the fuel tank. I had a message or symbol on the dash with an alert that would come on but then go away. I took it to the Sewell BMW MINI dealership in Plano, TX, on Spring Creek Parkway, and they diagnosed it and fixed it. The buildup of the air in the gas tank could have caused an explosion. Luckily, it was covered under my OEM warranty.

At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me. I'd make more money trading in but the car is unsafe and I do not want another owner or drivers to be put in danger.

Vehicle stalled 10/01/2022. Towed home and it started. Stalled again 10/07/2022 and had it towed to third party mechanic. Could not identify the problem. Took to another mechanic who is experienced in Mini Cooper BMW engines. Problem was condensation in the electric fuel pump control module caused corrosion. Had to be replaced. Could not identify where the condensation build up starts. Contacted Mini Cooper dealership in Charlotte NC. They stated no recalls. Contacted Mini Customer Relations. Car is under warranty but they will not reimburse because repair done at a 3rd party mechanic. Car has 37,648 miles.

A backseat spill caused the fuel pump control module to completely fail. While driving at approximately 40 mph on a frontage road, the mini jerked started shaking and came to a complete stop. A "drivetrain malfunction" warning came up. The vehicle, once stopped, began working again with no electric warning. The next day, the car would start, drive for 10 feet, then stop, with the "drivetrain malfunction" warning. We towed the car to a mini dealer, who informed us that a spilled drink in the backseat destroyed the fuel pump control module. It seems completely unsafe that a child's spill (maybe 1/4 of a drink) could cause a vehicle to stop working while driving. I feel very fortunate that this did not cause an accident, but in different circumstances, it could have--or could have left us stranded in the middle of nowhere. Please do something about this. (we also have a mp4 video of the inspection showing that a spill in the rear driver side seat caused the fuel pump control module to fail, i would be happy to share)

Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor was entirely replaced at my cost. All repairs were done at New Country Mini in Hartford, CT. The repair shop should provide history of repairs over the several years as Mini is denying the seriousness of the defect. I’ve notified mini.

The contact owns a 2017 Mini Countryman. The contact stated while driving at various speeds, the vehicle cabin was emitting a smoke odor. The contact stated the rear passenger side taillight malfunction warning message was displayed. The contact mentioned that the socket was melted when he replaced the rear passenger bulb. The contact spoke with a local dealer and they were informed to call the manufacturer. The manufacturer was not informed of the failure. The contact was concerned that his vehicle could potentially catch on fire due to the failure being experienced. The failure mileage was approximately 36,000. Consumer while driving stated rear/ brake and directional light went out.

Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that "all the early 2025 Countrymen seem to have these issues." Dealer is now indicating that full head unit replacement may be required, with extended out-of-service time. The defect creates a documented driver-distraction risk and aligns with multiple existing NHTSA complaints and BMW Technical Service Bulletins for the 2025 Countryman platform. The sudden outage meant I had no information while driving on the interstate at speed and didn't know what was happening. I didn't even know if I was indicating to move over to the shoulder of the road. This happened at least 4 other times since I had had the car but thankfully only the once on an actual highway. Other times were in Atlanta city traffic and a couple of times in my driveway. Even more frustrating, I cannot get it to reliably pair with my iPhone 17 Pro. The lack of reliability increased markedly with the last MINI update which occurred about a week ago. I need to travel for work and cannot rely on this car to get me where I need to go and I actually avoid driving it now. The problem has been validated by the Dealer. The Service intake worker noted, "We have seen this in almost all of the early 2025 Countryman models." There was no warning at all when it happen

The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen.  Everything went black in an instant.  After a second of two the car lurched back to life.  I was able to pull over at that point.  The only "idiot light" that came on was a yellow engine symbol.  I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident.  If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.

Vehicle's switch controlling headlights was left in the "parking lights on" mode inadvertently (it opened terminal 15 per mini). Car would not start less than 12 hours later. Mini reports that this "damaged the battery beyond repair" and said it was not subject to warranty replacement because the user had operated the switch. If this happened for many mini owners, people would be stranded and left in a dangerous condition. Furthermore, this is clearly something mini is choosing to ignore and classify as user error when it is a defect. Mini charged $600+ plus dollars to replace the battery, reprogram the vehicle and physically install the new battery. The dealer rep said he has personally seen 6 other vehicles this year alone with the same problem.

Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that "all the early 2025 Countrymen seem to have these issues." Dealer is now indicating that full head unit replacement may be required, with extended out-of-service time. The defect creates a documented driver-distraction risk and aligns with multiple existing NHTSA complaints and BMW Technical Service Bulletins for the 2025 Countryman platform. The sudden outage meant I had no information while driving on the interstate at speed and didn't know what was happening. I didn't even know if I was indicating to move over to the shoulder of the road. This happened at least 4 other times since I had had the car but thankfully only the once on an actual highway. Other times were in Atlanta city traffic and a couple of times in my driveway. Even more frustrating, I cannot get it to reliably pair with my iPhone 17 Pro. The lack of reliability increased markedly with the last MINI update which occurred about a week ago. I need to travel for work and cannot rely on this car to get me where I need to go and I actually avoid driving it now. The problem has been validated by the Dealer. The Service intake worker noted, "We have seen this in almost all of the early 2025 Countryman models." There was no warning at all when it happen

The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.

The vehicle brakes during turns in the road when it is inappropriate. Has led to braking almost to a stop on the highway in one incident and could possibly cause a rear end collision. It has done this around 30 times in the past year of owning the vehicle and has begun to cause anxiety on the road due to not knowing when it will activate. It also has not warned during near front end collisions when it should have. The software is faulty and I have brought it to the Mini of Dallas’ attention as well as the Mini of Arlington and the Mini/BMW N. America executive customer relations team which set up an appointment once for it to be inspected but then they said they couldn’t ‘recreate the road conditions’ and thus couldn’t do anything for me. Mini of Dallas said the same thing as well. No resolution even when having talked with the highest customer sales reps. Not really sure how to get this issue fixed. The mini of Dallas said it was the ‘computer just seeing ghosts in the screen’ and even though they recalibrated it or turned the sensitivity down it continues to do this random braking in bends of roads with no one on the road, oncoming traffic on the opposite side of the road, and other situations.