Owners have filed 669 complaints on the Toyota Venza, covering 2009–2024. The system named most often is Visibility/wiper (91 reports). Worst years by volume: 2021, 2009, 2010; cleanest: 2023, 2024, 2012. 94 reports describe a crash, 8 a fire, 1 a death. On average the car was 3.7 years old when the problem happened.
What breaks on Toyota Venza
Grouped by the system owners named — percentages are shares of all 669 Venza complaints. Open any row for the full reports in owners' own words.
Visibility/wiper 91 Read
Traveling interstate 64 Hampton Virginia with 2023 Venza (9/27/2024) a stone hit the windshield and immediately spidered across the window
Purchased a 2023 Toyota Venza in November of 2023 and had to replace the windshield less than a year later in October 2024. Now in March of 2025 the windshield is cracked again
Came out one morning to find a huge crack in my windshield. It’s a brand new car and I still have less than 10k miles on it. It will cost between $1000-$1600 to replace it…
Electrical System 70 Read
The contact owns a 2023 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning as the accelerator pedal was released. As a result of the failure, the contact crashed into the rear end of another vehicle. The air bags did not deploy upon impact. A police report was not…
My wife and I stopped to get our mail at our community HOA mailboxes. I was driving. I stopped, set/engaged the brake hold button while my wife got the mail. She was about to get back in and suddenly the car lurched forward very rapidly and crashed into the neighborhood playground and the chain linked fence. I could…
The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s…
Air Bags 59 Read
I am YU Sun. I met a car accident. I drive from south to north. I drove my new Toyota Venza( less than one month) entering into an intersection at 30/35miles on green light. The other car turned left with yellow and striked my left corner of my bumper. The speed is very fast. The other car is Lexus and its’ air bag…
Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured…
Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. AIR BAGS never deployed
Vehicle Speed Control 48 Read
My wife owns this Toyota Venza. On October 9, 2024, I took the vehicle to the dealership for maintenance and all regular checkups passed. No sensor lights nor problem lights were on during the incident. On October 16, 2024 my wife was parking in a spot to pick up the mail in our community's mailbox. She pressed the…
The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer,…
As I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee…
Service Brakes 44 Read
After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front. This happened once before but didn't end in a crash. This was a total brake failure
The contact owns a 2024 Toyota Venza. The contact stated that upon parking the vehicle, the vehicle unintendedly accelerated to 15 MPH, and the contact continued to depress the brake pedal. The vehicle came to a complete stop after crashing into the base of a light pole and a retaining wall. The front passenger’s side…
Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues…
Power Train 38 Read
At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two vehicles; the car…
The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two…
The contact owns a 2014 toyota venza. The contact stated that the vehicle shifted gears from park to reverse independently and without warning. The contact rushed to the car to depress the service brake pedal however, the driver's side wheel ran over the contact's left foot. The contact was taken to a nearby hospital…
Structure 36 Read
While coming to a stop to park with my foot on the brake the car suddenly lunged forward crashing into the wire cables in front of the parking spot
On april 11, 2016, a complain was submitted under taraka: complaint num: 10854818 for a toyota venza 2011.while car in motion at around 55mph, on a highway, normal road conditions and excellent car maintenance a loud explosion burst occurred in the car. With no visibility at all, I managed to control the car and…
Car was slowly pulling into a parking spot, when all of a sudden it revved its engine and accelarated. My foot was on the brake and it would not stop. The revving noise was loud. I hit a large tree that was luckily at the end of the parking spot. The tree is what stopped the car. When the car stopped, I looked and saw…
Steering 35 Read
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the…
Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes,…
I was on the freeway all of sudden traffic stooped , I hit the brakes no ABS the traction lite came on car went to neutral . I had an impact at 20.1 mph according to toyotas black box. The front end was damaged in the tune of $8300.00 tore the front bumper off severe frame damage all in the area of the air bag sensor…
Venza years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2024 | Air Bags | 5 | — | |
| 2023 | Air Bags | 8 | — | |
| 2022 | Back Over Prevention,forward Collision Avoidance | 6 | — | |
| 2021 | Air Bags | 14 | — | |
| 2015 | Air Bags | 8 | — | |
| 2014 | Air Bags | 6 | — | |
| 2013 | Air Bags | 13 | 1 | |
| 2012 | Air Bags | 6 | — | |
| 2011 | Air Bags | 5 | 2 | |
| 2010 | Air Bags | 8 | 3 | |
| 2009 | Air Bags | 15 | 2 |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 239 |
| Average complaints per series | 2.8 |
| Worst single series | 25 complaints |
| Average age at failure | 3.7 years |
A model average of 2.8 hides a worst series at 25. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
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- No ads, no tracking — and much more
How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the Venza?
By complaint volume, 2021, 2009, 2010 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which Venza years are the cleanest?
2023, 2024, 2012 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Toyota Venza have?
669 owner complaints filed with NHTSA, covering 2009–2024. Of those, 94 describe a crash and 8 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.