HIGHLANDER

Toyota Highlander VIN Check

Owners have filed 5,135 complaints on the Toyota Highlander — spread across 1,780 separate production runs. Not every run is equal: the worst one collected 25, the typical one 2.9. Your VIN says which you own.

NHTSA complaint records · 5,135 complaints · 1,780 runs · 2001–2026 · Updated Sep 19, 2026
Quick answer

A free VIN check on a Toyota Highlander pulls up 5,135 owner complaints and 54 recall campaigns from NHTSA, spread across 1,780 production runs that average 2.9 complaints each. Averages hide what matters here: the heaviest run carries 25 of them, 8.6× the typical Highlander, and a model-level lookup would report the same verdict for both. Characters 1–11 of your VIN say which of the two you own.

Which build runs owners report most

Characters 1–11 of a VIN identify the production run — plant, model year, body and engine — which splits the Toyota Highlander into 1,780 distinct batches rather than one nameplate. On the Toyota Highlander that distinction is not academic: its 1,780 runs average 2.9 complaints each, but the worst one — 5TDJZRFHXKS, a 2019 build — carries 25. That is 8.6× the model average, and the difference is invisible if you only look up the model name. The five runs at the top of this table hold 2% of every Highlander complaint on file.

FIG.01·Toyota Highlander — complaints by production run
Production run (VIN 1–11)YearComplaintsInvolved a crashFire
5TDJZRFHXKS••••••2019251
JTEEP21AX40••••••2004215
JTEEP21A840••••••2004201
5TDJZRFH7KS••••••201918
5TDJZRFH8KS••••••2019172
5TDJZRFH9KS••••••2019171
5TDJZRFH2KS••••••2019151
5TDJZRFH1KS••••••2019151
5TDJZRFH4HS••••••2017151
JTEEP21A240••••••2004141
5TDJZRFH4KS••••••201914
JTEGF21A920••••••2002131
ROWS 12·SOURCE NHTSA complaint records, grouped by VIN prefix

Match the first eleven characters of your own VIN against these 12 runs. A hit means the fault reports below describe your exact build; no hit means yours sits among the 1,768 Toyota Highlander runs that drew fewer reports than any listed here.

Which model years to check twice

Ranked by complaints per production run, not by raw count — a raw count only tells you which year sold well. On the Toyota Highlander the spread between build years is 3.1×: a 2019 car draws 5 complaints per run, a 2007 one 1.6. Same badge, same factory in most cases — different year.

FIG.02·Toyota Highlander — complaint rate by model year
YearPer runComplaintsRunsCrashes
20251.1872
20241.341324
20232.81756312
20221.823213116
20212.549419616
20202.130214115
201954689322
20183.52537323
20173.22568018
20162.21044714
20152.61766716
20142.3123545
20132.81957024
20122.71736515
20112.81615814
2010221210817
20091.8116646
200843649238
20071.61046611
20063.62346524
ROWS 20·SOURCE NHTSA complaint records

Heaviest year here is 2019 at 5 complaints per run; lightest is 2025 at 1.1. Treat the 2025 line with caution, though: complaints accumulate for a decade after a car is sold, so the newest Toyota Highlander builds have barely started reporting.

What to inspect on this car

One system accounts for 21% of everything Toyota Highlander owners report: Power Train. Put it at the top of the inspection list — power train is where 932 of the 5,135 complaints on file landed, and a mechanic given a named part finds more than one told to «look it over».

FIG.03·Toyota Highlander — most-reported systems
SystemComplaintsInvolved a crashFire
Power Train932271
Service Brakes697991
Unknown Or Other587339
Electrical System5691421
Engine5061817
Structure407392
Vehicle Speed Control3951516
Steering335231
ROWS 8·SOURCE NHTSA complaint records

Open recalls to verify

NHTSA has 54 recall campaigns on the Toyota Highlander, covering build years 2005 to 2018, and every one of them is free to fix at any franchised dealer, for the life of the car, whoever owns it now. The work only happens if someone books it, though — and a used car that changed hands may never have been brought in. Check each campaign below against your VIN.

FIG.04·Toyota Highlander — recall campaigns
CampaignComponentModel years
16V396000Seats:front Assembly:seat Heater/cooler2005–2011
14V743000Seats:front Assembly:seat Heater/cooler2006–2011
10V035000Equipment:other:labels2005–2010
18E107000Electrical System2014–2018
13V014000Air Bags:frontal:sensor/control Module-inactive2009–2013
10V036000Equipment:other:labels2006–2010
ROWS 6·SOURCE NHTSA recall campaigns

The digits in a campaign number carry the year it was opened. Take 16V396000 above: opened in 2016 on cars built from 2005 — 11 years of that fault on the road before anyone acted.

How serious were they

A complaint count on its own is a weak signal — a rattling trim panel and a stalling engine both count as one. Of the 5,135 reports on the Toyota Highlander, 8.4% involved a crash against 5.8% across all vehicles — above the norm, and that ratio matters more than the raw total.

FIG.05·Toyota Highlander — complaint severity
OutcomeToyota HighlanderAll vehicles
Complaints filed5,1351,109,349
Involved a crash431 (8.4%)63,931 (5.8%)
Involved a fire54 (1.1%)26,881 (2.4%)
Injuries reported36157,747
Deaths reported562,722
ROWS 5·SOURCE NHTSA complaint records

Crash-related reports run 45% above the all-vehicle rate. That does not make the car unsafe on its own — but it does mean the faults owners report here tend to be the kind that end in an accident, not a squeak.

Upgrade to Pro

You know what it is. Find out what it's worth.

  • Exact value for this VIN, adjusted for mileage
  • The original window sticker and factory options
  • Full research report as a PDF you can hand to a mechanic
  • Decode a whole list of VINs at once
  • No ads, no tracking — and much more
Free plan available — no credit card needed

How this check works

The file behind this page holds 1,109,349 complaints filed with NHTSA between 1981 and 2026, across 297,579 production runs. The Toyota Highlander share of that is 5,135 complaints over 1,780 runs — 0.46% of everything on record. Each one carries the reporter's VIN prefix, the systems involved and whether the incident produced a crash, a fire or an injury.

Grouping those 1,780 runs by prefix is the whole point. Counted at model level the Toyota Highlander averages 2.9 complaints per run, which hides the fact that one run carries 25 of them — a 8.6× difference the model name alone will never show you. We publish the eleven characters in full — they identify a batch, not a car, since the six-digit serial number naming the individual vehicle is not part of them.

Everything above is built from those 5,135 safety records and nothing else, so title brands, odometer readings, auction history and insurance write-offs are not in it — they live in DMV and insurer databases rather than NHTSA's, and no free tool has them, this one included.

Frequently asked questions

How do I check a Toyota Highlander VIN for free?

Type the 17 characters into the box above. We match the first eleven — the production run — against 5,135 NHTSA complaint records and 54 recall campaigns for this model. No account, no card.

What does a free Highlander VIN check actually show?

For this model it is 5,135 complaints spread over 1,780 production runs, led by power train at 21% of all reports, plus every recall campaign and whether the incidents involved crashes or fires. What it cannot show is title brands, odometer readings or accident claims — those sit in DMV and insurer databases, not in NHTSA's.

Which Highlander years have the most complaints?

Per production run, 2019 is heaviest at 5 complaints per run. Judging by raw totals instead would just point at whichever year sold best.

Is a Highlander VIN check the same as a history report?

No. A history report (Carfax, AutoCheck) buys DMV title records, auction listings and insurance claims for one car. This is a federal safety check, and it answers a question those reports never ask: how your build compares with the other 1,779 Highlander runs on record, where the gap between the worst and the typical one runs to 8.6×. Both are worth having; only one of them is free.

Can someone identify my Highlander from these VIN prefixes?

No. The eleven characters shown identify a production batch — plant, year, body, engine — and that batch covers thousands of cars, which is why 5TDJZRFHXKS above carries 25 separate reports. The six digits naming an individual vehicle are the serial number, and they are not part of what we publish.

Complaint and recall records from NHTSA, grouped by VIN production run (characters 1–11). Per-run rates computed by ForCar. Federal data covers safety only — title, odometer and insurance history are not included. Last updated Sep 2026. — ForCar Reviewed by , founder of ForCar.
Found this useful?

Mark ForCar as a preferred source and our data shows up first in your Google results. One click, no account.

Prefer ForCar →