Mazda CX-9 Reliability

Owners filed 1,331 complaints about the CX-9: 2.01 per production run against 3.73 for the market, fewer complaints than most cars. The year to avoid is 2008; the cleanest year old enough to judge is 2013.

NHTSA owner complaints · 1,331 complaints · 2007–2023 · Updated Nov 4, 2026
Quick answer

The 2008 draws 3.85 complaints per run and the 2013 1.55, a 2.5-fold gap within the same model. Half of all complaints arrive by 6 years of age, so 85% land after the 3-year basic warranty ends. The system owners report most is Service Brakes, with 388 complaints, typically at 5.4 years.

Mazda CX-9 years to avoid — and the best ones

FIG.01·Mazda CX-9 — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20231.31310too new
202211010too new
20211.863921too new
20201.271915yes
20191.685231yes
20182.3512754yes
20171.716035yes
20161.889651yes
20151.213529yes
20141.35240yes
20131.556542yes
20122.0519997yes
20111.7614482yes
20103.3914944yes
20091.675533yes
20083.8515841yes
20071.765833yes
ROWS 17·SOURCE NHTSA complaints, grouped by VIN production run

Does the market discount it? In our listings a 2008 CX-9 asks a median $4,500, against $3,800 for a 2009, the next model year: 18% more, so the price shows no discount for its complaint record.

Among the 7 Mazda CX-9 years with enough history, the three to walk away from are 2008, 2010, 2018; the three worth hunting are 2013, 2011, 2016.

When it starts to break

FIG.02·Mazda CX-9 — age at failure
Age at failureComplaintsRunning totalWarranty
0 years423.2%covered
1 year698.4%covered
2 years8715%covered
3 years11924%you pay
4 years15235.4%you pay
5 years18649.5%you pay
6 years16662.1%you pay
7 years15473.7%you pay
8 years15285.2%you pay
9 years7490.8%you pay
10 years4294%you pay
11 years3296.4%you pay
12 years1897.7%you pay
13 years1698.9%you pay
14 years1199.8%you pay
15 years3100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 15% of reported failures happen inside it — the remaining 85% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 37% of the complaints here.

What actually fails — and at what age

What waits further out is Service Brakes at 5.4 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Mazda CX-9 — what fails and when
SystemComplaintsTypical ageCrashFire
Service Brakes3885.4 yrs21—
Engine3446 yrs32
Power Train1496.5 yrs36
Suspension1326.8 yrs7—
Air Bags1306.4 yrs16—
Unknown Or Other1174.9 yrs4—
Electrical System795 yrs14
Steering565.9 yrs6—
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the CX-9's vehicle class. Per production run, the Toyota RAV4 draws 2.31, the Jeep Wrangler 4.69 and the Honda CR-V 3.7, against 2.01 for the CX-9. That is the fewest complaints of the group.

FIG.05·Mazda CX-9 — rivals in the same class
Same class as the CX-9Complaints on recordRecall campaignsYears built
Toyota RAV49,3321681996–2026
Jeep Wrangler16,4342851986–2026
Honda CR-V15,9482071997–2026
Tesla Model Y3881002020–2026
Mazda CX-52,211332013–2026
Nissan Rogue7,253942008–2026
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Mazda CX-9 reliable?

By complaints per production run it is better than typical: 2.01 against 3.73 for the average car, and fewer than each of the 3 class rivals we compared.

Which CX-9 years should you avoid?

By complaints per production run, 2008, 2010, 2018. The cleanest years old enough to judge are 2013, 2011, 2016. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do CX-9 problems usually start?

Half of all complaints arrive by 6 years of age. The most reported system is Service Brakes, typically at 5.4 years, followed by Engine.

Will the warranty cover CX-9 problems?

Mostly not: basic cover is 3 years / 36,000 miles, and only 15% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 37% of the complaints here.

Is the CX-9 more reliable than the Toyota RAV4?

Yes: 2.01 complaints per production run for the CX-9 against 2.31 for the Toyota RAV4.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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